Note fondée sur 951 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Levis
Publié le 13 juill. 2024 sur Expedia
We only have 2 pillows. And no shampoo. But overall that was okay
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Philip,Thank you for bringing the pillow and shampoo issues to our attention. We apologize for any inconvenience caused and will address these promptly. We're glad to hear your overall stay was okay. Please let us know how we can improve for your next visit or if there are other amenities you'd like available. We appreciate your feedback and look forward to welcoming you back for a more comfortable experience soon.
par un voyageur
Publié le 16 déc. 2024
par un voyageur
Publié le 24 sept. 2024 sur Hotels
It was good. My cat got locked in the bathroom and staff came and got door opened for me.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I'm glad to hear that our staff was able to help you out with the situation! We appreciate your understanding and are happy your stay went well overall. If you have any other feedback or need assistance in the future, please let us know. We look forward to welcoming you and your cat back!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Great value for the money. Little noisy on the street side. Great Mexican food across the street. Convenient location.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your lovely feedback. We are eager to see you again.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Es tranquilo
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 27 août 2024 sur Hotels
I requested a handicap accessible but didn't get it. I struggled using the toilet as it was so low
Commentaires de Gestion de l’hôtel
28 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Nancy,I’m sorry to hear about the inconvenience with the accessibility features. We strive to accommodate all special requests, and it's disappointing to learn we fell short in this instance. Please let us know in advance about any specific needs for your next stay so we can better assist you. If there's anything else we can do to make it right, don't hesitate to reach out.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
