Ratings based on 6 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
3.8 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Great place but.....

Posted May 18, 2021 on HomeAway
Location' pools and updated condo was great! The beds in our condo seemed older and pillows were horrible. There were no extra blankets or pillows and no extras.....toilet paper, dishwasher soap. Overall a good location for a family!
Comment from Hotel Management
Jul. 14, 2021 by VrboOwner, Hotel Management
Hi Kelsey, thank you so much for taking the time to review your stay with us. We apologize that the pillows and beds were not to your preference. We wish you had reached out to us during your stay regarding not having essentials as we would have loved to assist and deliver them immediately for you. We look forward to the opportunity to better impress you in the future.
5 out of 5
by A traveller

March 2021

Posted Apr. 12, 2021 on HomeAway
The facility was perfect especially for a family with small children. Easy to get to the pools and beach and within walking distance of restaurants and stores. Unit is spacious and easy access to the elevator and parking deck. We will be back!
5 out of 5
by A traveller

Love it here!

Posted Mar. 20, 2020 on HomeAway
We had the very best time here! The condo and the property were beautiful. It was like a dream the entire stay. We had our own family of 5, plus two friends. There was plenty of room and plenty of fun. We only left the property one day because the resort and beach had so much to do and was so beautiful. The free movie rental was an extra bonus at night! We enjoyed hanging out at the beach or pools, going right up to our room for snacks or lunch and then back out. It was very easy and convenient. Thank you so much-we will be back!
Comment from Hotel Management
Jun. 17, 2020 by VrboOwner, Hotel Management
Thank you for your feedback Jennifer regarding your stay at Waterscape. Please know that ResortQuest strives to give each guest the wonderful experience they deserve while at the beach. We would love to have you stay with ResortQuest again on your next visit.
4 out of 5
by A traveller

Great place BUT...

Posted Jul. 7, 2019 on HomeAway
Our family had lots of fun! The place its self was nice but definitely needs new cleaning staff for the condos. Everything worked and was roomy. I'm not sure if each condo has their own cleaning staff or if its through waterscape either way they need to change or check up on them. The sheets on the beds were obviously not changed after the last visitors, there was hair in the bed when we pulled the comforter back to get into the bed. The master bed is horrible! There is a pad on it I'm guessing for comfort but it made the bed worse! The master bath shower had mold in it all along the caulking lines. The hall bath has mold all over the ceiling and walls, like there is obviously a leak somewhere above. The place was VERY dusty and the floors were so dirty, the bottom of our feet were black at the end of the day. The showers have NO water pressure, so taking a nice shower after being out all day just isnt happening. The water doesn't even reach the back of the shower... Waterscape its self is AMAZING I really think it's just this condo. The lazy river and pools, location, staff were all great! I would definitely stay here again but just pick a different condo. I think if they had better cleaning staff the condo wouldnt have a chance to get into the shape this one is in. I cant believe someone hasn't reported all the issues before especially the mold in the hall bath. I would 100% recommend Waterscape... just get better cleaning/ maintenance staff.
Comment from Hotel Management
Jun. 17, 2020 by VrboOwner, Hotel Management
Thank you for taking the time to share your recent experience at Waterscape. We take your concerns very seriously and will address with our team internally. We do hope you’ll have the opportunity to come again in the future.
4 out of 5
by A traveller

I’d go back

Posted Jun. 25, 2018 on HomeAway
The condo was clean and nicely decorated. The only negative was that the mattress in the master was pretty uncomfortable. My overall impression of the property itself was very good. I liked that there were options of toddler area, heated pool, main pool, hot tubs, lazy river, and beach. I also really enjoyed that beach chairs with umbrellas were provided. That was so helpful.
Comment from Hotel Management
Jun. 17, 2020 by VrboOwner, Hotel Management
Jill we are so happy to hear you enjoyed your stay at Waterscape! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able to visit again soon.
3 out of 5
by A traveller

Nuce, but needs a couple items

Posted Aug. 29, 2016 on HomeAway
Bed in master bedroom is bad and needs to be replaced. Also, ceiling in second bath in need of repair due to what looks like mildew Very nice otherwise inside and pool area very nice. Would stay again if replace the bed
Comment from Hotel Management
Jun. 17, 2020 by VrboOwner, Hotel Management
Thank you for your review, I am sharing with the property manager so they can check on the items you mentioned. Thank you again, we look forward to your next visit.