Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mai 2024 sur Expedia
La musique s’éteint trop tardivement
Nous avons du appeler l’accueil pour qu’à 23:30 la musique forte soit baissée
C’est un hôtel familial pas une boîte de nuit
Commentaires de Gestion de l’hôtel
5 mai 2024 par Beal House Front Desk , Gestion de l’hôtel
Thank you for bringing this issue to our attention. We a very sorry to hear that you had to call the front desk about the volume of the music during your stay. We have spoken to the restaurant manager about this issue and she will be using this as a training opportunity to ensure it does not happen in the future. We hope that when you return to the Fort Walton Beach area that you give us another chance to make your stay the best possible stay you could want.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The best things about this place were the food at the restaurant and the fact that's it's right on the beach. I expected better for the cost. The hallways were like motel hallways. The noise level from doors closing, ice machine, people walking above you was nothing I have experienced in other hotels where I paid much less. The front desk employee was not friendly at all. She was on her phone when I arrived, which wouldn't have mattered to me if she would have given a proper greeting. She acted like I was bothering her. She needs to work in the back somewhere doing paperwork, not the first face you see after a long drive. Service at the restaurant was subpar. Not very friendly or welcoming. They need more help. One person doing hostess, serving tables and the bar. We watched our food sitting in the window piling up with all the rest until finally the girl plating started trying to serve tables. But the food was delicious. If I stayed in Destin again i would come to the remedy restaurant for the gumbo and those fries.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM, Gestion de l’hôtel
Dear Naomy, While I am pleased to hear that you found our food and beach location to be the highlights of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations, and I regret falling short. Thank you for taking the time to share this review and for being our valued Guest. We hope you will give us another chance in the future as we are better than what you experienced. Sincerely, Paula Evans, GM
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par GM, Gestion de l’hôtel
Dear Stacey, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Paula Evans, GM
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par GM, Gestion de l’hôtel
Dear Karlee, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Paula Evans, GM
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par GM, Gestion de l’hôtel
Dear Jimmy, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Paula Evans, GM
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Me and my gal pals (3 total) enjoyed this hotel very much. The rooms were clean and spacious enough for all of our luggage. Our Rooms were clean and beds were comfortable. Close proximity to the beach. We loved the Remedy restaurant and bar in the hotel. The lobby was nice and the staff was great. The outside doesn’t do the inside of this hotel justice. We will be back.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par GM, Gestion de l’hôtel
Dear Kimberly, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Paula Evans, GM
par un voyageur
Publié le 4 oct. 2024 sur Expedia
What a gem to find this property! The staff was amazing! Check in was easy. The room was clean and comfortable. The ocean view and sunset view from the room was gorgeous! This place will be my 1st inquiry next time I take a trip to the beach!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par GM, Gestion de l’hôtel
Dear Janice, It was our pleasure to host you, and your kind review humbles us. Thank you so much for choosing to spend your time in Fort Walton Beach with us. Please know that we are ready and waiting to welcome you back anytime you return to the area. Best, Paula Evans, GM
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Unfortunately, we had to shorten our stay here due to the hurricane. The place itself as well as the room was very nice and clean. If we are able to make back to FWB we will for sure try to stay here again.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par GM, Gestion de l’hôtel
Dear Shiela, We are sorry to hear that your stay with us was cut short by the storm. We are glad to know that you found our hotel to be very nice and clean. We appreciate your choosing us, and we look forward to welcoming you back again soon. Best, Paula Evans, GM
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Very clean and friendly staff
Commentaires de Gestion de l’hôtel
27 sept. 2024 par GM, Gestion de l’hôtel
Dear Tracy, Thank you for your thoughtful review. I appreciate you choosing us while in the area. We are so glad that you were pleased with our cleanliness and hospitable staff. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Paula Evans, GM
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par GM, Gestion de l’hôtel
Dear Denise, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Paula Evans, GM
