Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Stay
Publié le 25 août 2024 sur HomeAwayThe property was beautiful and very clean. Check in and check out process was very easy!
par un voyageur
Worst renting experience I’ve ever encountered.
Publié le 11 juill. 2023 sur HomeAwayI stayed at Pirates Bay in FT. Walton beach for one week. (Jun 24-July 1st)The first day we get there I realize the fridge is not working at all and the sheets/ pillow cases/ bedding smelled like it had not been cleaned. So I decided I could clean the sheets myself so I did. The fridge being broke was out of my control though so I called the maintenance number and the lady said she would write a maintenance ticket and they would fix it. 3 days go by nobody showed up to look or fix the fridge. I call vacasa this time and the lady says they will send someone out. Two more days go by I call Vrbo and have a rep speak with a lady from Vacasa and she says they will get someone out there and she will call me back about reimbursement. Finally on the afternoon before we leave there is a different fridge plugged in in-front of the old one. (I am not happy or pleased). A day goes by and I’m finally back home and I call Vacasa to ask about the status of the reimbursement and I am told they will give me $25 a day for everyday the fridge was out.( I lost several hundred dollars worth of food between the groceries and leftovers I had to throw out everyday) So I was not pleased and asked for an explanation for that number and I was told AGAIN I would get a call back. Guess what? I never got a call back so I called today and was told the ticket is closed and I will not be reimbursed! Wow this whole experience has been awful, get a hotel or anywhere other than a Vacasa managed property.
Commentaires de Gestion de l’hôtel
4 août 2023 par VrboOwner, Gestion de l’hôtel
Truman, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Nice home away from home
Publié le 12 juin 2022 sur HomeAwayVery clean and well arranged apartment.
par un voyageur
Impressed
Publié le 31 mai 2022 sur HomeAwayHappy to see pictures on-site we’re what was reflected when I arrived.
par un voyageur
Excellent
Publié le 11 mars 2022 sur HomeAwayHad a wonderful time!
par un voyageur
Loved the space
Publié le 23 déc. 2021 sur HomeAwayThe bed was soft, plenty of storage under the bed for anything, kitchen sink too small, burners were difficult to use but we managed. I appreciated the little extra things. We were close to the beach & not far from Destin Commons
par un voyageur
Fort Walton visit
Publié le 25 oct. 2021 sur HomeAwayCheck in process was excellent. Unit was as described. Enjoyed the stay and our time there. The only issue we really had was with whom ever was staying in the unit above us. It sounded like they were constantly moving furniture around.
par un voyageur
Beach vacay
Publié le 1 oct. 2021 sur HomeAwayGreat place..just like pics
Easy booking.will be back!
par un voyageur
Loved this property!
Publié le 26 juill. 2021 sur HomeAwayClean, beautiful, great location, perfect for our vacation.
par un voyageur
Very Clean & Comfortable!
Publié le 24 mai 2021 sur HomeAwayThis property was beyond my STANDARDS. We were very comfortable. When we choose to take a Road Trip, I take my own linens and towels. I didn't need to unpack any of it!!
If you are interested in selling this property, I would be interested in buying!
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