Note fondée sur 217 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Nous avions la chambre 208 et une odeur épouvantable était présente. Semblait venir de l’air climatisé.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Tub/shower chipped
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Michelle, Gestion de l’hôtel
I apologize we did not meet your expectations on the tub. We are starting a full inside remodel within the next 60 days. We recently completed the outside remodel. Thank you for your revie4w.
par un voyageur de Franklin
Publié le 6 oct. 2024 sur Expedia
Needs a lighted sign showing how to get from the main road into the parking lot. It’s tough to see at night.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Michelle, Gestion de l’hôtel
Thank you for review. We will use all feedback to make improvements as needed.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Michelle, Gestion de l’hôtel
I apologize for not meeting your expectations. Thank you for your review.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Michelle, Gestion de l’hôtel
Thank you.
par un voyageur de Windsor
Publié le 11 sept. 2024 sur Expedia
It was nice & pleasant stay & the hot breakfast was even better. The cleaning person did an excellent job cleaning the room. However, the management need to do some quality maintenance check, our room #305 bed ceiling has very bad wide leak stains & the sheer white curtain has bad stain & was torn or slit. Just need changing the white sheet curtain & the ceiling needs quick painting for the next guest. Other than that it was quiet & the bed was very comfortable.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Michelle, Gestion de l’hôtel
Thank you for your review. We will look into all concerns and address them accordingly.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Was very happy
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Michelle, Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Staff was very friendly and helpful. Staff also does a good job of keeping things clean. Our big disappointment was the fact that having children we picked this location so that my kids could swim. Pool is closed for the foreseeable future it looks like. Also the ice maker on the 2nd floor was completely missing from its connection
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Michelle, Gestion de l’hôtel
Thank you for review. All info on the pool has been updated. I apologize if this caused any imminence.
par un voyageur
Publié le 3 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Michelle, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 3 août 2024 sur Expedia
The room i was given had a wierd smell in it. The thermostat also didnt work. It was very hot and muggy in the room. I asked about the room conditions and they said they couldnt do anything about it because i booked thru expedia.com
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Michelle, Gestion de l’hôtel
I apologize for not meeting your expectations. The thermostat is controlled by the unit. I have also retrained staff on good customer care. Thank you for your review.
