Note fondée sur 751 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Dave, Gestion de l’hôtel
Jeff thanks so much and hurry back soon.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Dave, Gestion de l’hôtel
Amber:Thanks for the great rating and please hurry back soon.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
This hotel looks great at first glance...just don't look too close. I got a regular room with a King size bed and a couch. Nothing special, but it was over $200 with tax.
This hotel needs lots of repairs. I had to go to three separate rooms before I actually got one that was OK. The first one had a terrible sulphur smell. The second one had a door knob that was difficult to open and a HVAC system that was not working. And each time, I had to grab all my stuff again and return to the front desk. The elevators were painfully slow!
In the bar, the service was poor. Yes, there was a steady stream of work to be done, but they weren't slammed by any means, and there were 3 people working. Maybe 25 people total in the room. I waitied 10 minutes to be greeted and I was sitting at the bar. Then I ordered a double shot G&T and was charged $25. I got to my room and tasted it only to find out that it was a gin & soda. :-( ugh
Again, just looking at the hotel, you'd have no idea that it's in such a state of disrepair. If you're thinking about staying there, stay at the hotel next door. It's in much better shape, the rooms are twice the size and was just a much better experience when I stayed there.
I have no plans to ever stay at this property again.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Dave, Gestion de l’hôtel
AAron:Our sincere apologies for the issues experienced and will address with the staff all the issues mentioned and assure you they will be addressed. Again, our apologies for the inconvenience and hope you will try us again in the future.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Dave, Gestion de l’hôtel
Amy, thanks so much and hope to serve you again soon.
par un voyageur de Fayetteville
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Dave, Gestion de l’hôtel
Daniel, thanks so much and hope to serve you again soon.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Dave, Gestion de l’hôtel
Johnique: Thanks so much and hurry back soon.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Very noisy from street noise to daily fire work
Would say receptionists are not the most friendly ones I have seen.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Dave, Gestion de l’hôtel
our apologies and sorry we do not have any control over street traffic noise and the baseball stadium does shoot off fireworks aft6re some evening games. I will follow up with the staff of the importance to always show the utmost in courtesy and friendliness when dealing with all guests. Again, our apologies and we do thank you for your business.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Dave, Gestion de l’hôtel
Doug: Thank so much for the great rating! Please hurry back soon.
par un voyageur
Publié le 15 août 2024 sur Expedia
Muy bien
Commentaires de Gestion de l’hôtel
15 août 2024 par Dave, Gestion de l’hôtel
Emilio, Mucho Gracias.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Dave, Gestion de l’hôtel
Thanks so much for the great rating and hurry back soon.
