Note fondée sur 952 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Yannick
Publié le 31 déc. 2015 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Hotels
We had a great stay! The room was very clean and the staff was friendly.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par General Manager, Gestion de l’hôtel
Our team is delighted to hear that you enjoyed your stay with us at the Hampton Inn Southwest. Your positive comments will be shared with our team. We look forward to having you stay with us again.
par un voyageur
Wanted to charge a $75 pet fee
Publié le 23 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
18 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you for sharing your thoughts with us regarding your stay. Our team strives to provide a welcoming environment for all guests including our furry friends. And to ensure that all of our guests can enjoy our rooms we do a thorough cleaning on each pet room, which is why we do have a non-refundable pet fee.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you for letting us know that you had a great experience during your stay with us. We hope to see you again when you are back in the area.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Paid extra for a room with a jacuzzi. Tub was in horrible condition and I'm pretty sure it was molded in areas. Also, while I was checking out the tub, there was a flea on my foot.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par General Manager, Gestion de l’hôtel
We strive to provide all of our guests with the best experience possible and unfortunately, we missed the mark during your stay. Our team greatly appreciates your feedback and have shared your photos and comments with our team to correct and improve our service. Thank you for your comments and we do hope that you will allow us the opportunity to serve you again in the future.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for letting us know about your time here at the Hampton Inn Southwest. We strive to provide all of our guests with the best experience possible and unfortunately, we missed the mark during your stay. We welcome the opportunity to discuss further your experience, please reach out directly to the hotel.
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to let us know that you enjoyed your recent stay with us at the Hampton Inn Ft. Wayne Southwest.
par un voyageur
Publié le 25 août 2024 sur Expedia
Very nice property. Friendly staff
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
I am delighted to hear that you enjoyed your time here with us and that our team made you feel comfortable. Looking forward to seeing you again when you are back in the area.
par un voyageur
Publié le 23 août 2024 sur Expedia
The staff was very helpful, and assisted me when needed. They were polite, helpful, and understood what good customer service looks like.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
It is thrilling to hear what an excellent and memorable service experience our team was able to provide to you while you were here with us. Your comments will be shared with the team. Thank you for your feedback and we look forward to serving you again in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Steven the manager was very helpful and courteous.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for your kind words and delighted that Steven was able to provide excellent service. We look forward to having you back with us again!
