Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Freddy,We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any specific feedback you have so we can address any issues accordingly. We hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
I suppose the price reflected this but the room was pretty rough.
OK for just sleeping, not much else.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Richard, We appreciate your feedback and will share it with our team for review. Your comfort is important to us, and we regret to hear that your expectations were not fully met during your stay. We strive to provide a pleasant experience for all our guests and will work to address any areas that may need improvement.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
The room was absolutely the most disgusting room i've ever stayed in. Nothing had been cleaned. There were no TVs. It had a kitchen with no dishes or anything in it. Not even a garbage can. The beds were hard. The sheets were dirty. There was a huge stain on the pull out couch. It smelled terrible like cigarettes. The walls were dripping yellow. And had stains all over them. The dead bolt on the door was broken. We were supposed to stay 3 nights and checked out first thing the morning after 1 night.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello cynthia, We regret to hear about your recent experience and apologize for any inconvenience this may have caused. Your feedback is valuable, and we will ensure that your concerns are shared with our team for further review and improvement. Our goal is to provide all guests with a comfortable and enjoyable stay, and we appreciate you bringing these issues to our attention. Thank you for your feedback, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
No es un lugar recomendable esta muy sucio huele feo y las instalaciones demasiadas sin mantenimiento
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth, Lamentamos escuchar que su experiencia no cumpli con las expectativas. Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros estíndares de limpieza y mantenimiento para futuros huspedes. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro para brindarle una experiencia mís positiva. íGracias por compartir su opinin con nosotros!
par un voyageur
Publié le 12 oct. 2024 sur Expedia
no towels for showering
there was nats flying around by the dozens
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Karl,We appreciate your feedback and apologize for any inconvenience. Your concerns have been noted, and we will address them with our team to improve our services. Please reach out to management directly for any further assistance regarding your recent stay.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
I made the reservation online. This is possibly the worst hotel I've ever seen. Its more like transitional living for the chomos. I was shocked when I got to the room and there were blood stains on the sheets...the pillows looked like someone had just been sleeping there and don't get me started on the bathroom. They had the audacity to take a $50 deposit from me like I could do anything worse to that room than what I saw when I walked in. The carpet was filthy...I didn't even take my bags up there because it looked like a big ol bed bug. They should be ashamed of their self for putting that on a hotel booking site. Shame on you.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Michelle,We regret to hear about your recent experience at our hotel. We take guest feedback seriously and will address the cleanliness concerns you mentioned with our housekeeping team for future improvements. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Unit 712 was crawling with cockroaches
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Casey,We appreciate you bringing this to our attention; please know that we take cleanliness and pest control seriously to ensure a comfortable stay for all guests. Should you have any further feedback or concerns, feel free to contact our management team directly for further assistance.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
There were gnats in my room everywhere
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Macenzee, We regret to hear about your experience with gnats in your room. We encourage guests to reach out to our management team for further assistance with any concerns they may encounter during their stay. Your feedback helps us improve our services for future guests.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello Carlie, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any feedback you may have so we can address any concerns and improve our services.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kristin,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We strive to ensure all our guests have a pleasant stay with us.
