Note fondée sur 490 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Expedia
No free breakfast, like i thought. It was 13 something for a hot plate
Commentaires de Gestion de l’hôtel
9 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback. We apologize that our breakfast options did not meet your expectations. We offer a variety of dining choices to cater to different preferences. We hope you had a pleasant stay otherwise, and we look forward to welcoming you back for another visit soon.Warm regards,Hilton Garden Inn Fort WayneGuest Experience Team
par un voyageur
Publié le 4 août 2024 sur Expedia
we stayed there for convenience while attending a concert at the Foellinger theatre.
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for choosing the Hilton Garden Inn for your stay in Fort Wayne, Robert! We are so pleased you enjoyed your stay, plus the convenience of our location. We trust you had a great time at the concert, and we hope to see you again soon for many more positive experiences. Have a lovely trip!Warm regards,Hilton Garden Inn Fort WayneGuest Experience Team
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Many thanks for reviewing your stay with us and awarding us a perfect rating, Kelly! It is so rewarding to know that we succeeded in providing you with a five-star experience at our hotel, and we look forward to sharing a similar experience with you on your next visit. Thank you for choosing Hilton Garden Inn Fort Wayne. Safe travels!Warm regards,Hilton Garden Inn Fort WayneGuest Experience Team
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We sincerely hope that you will come back to stay with us soon again next time you are in the area.Warm regards,Hilton Garden Inn Fort WayneGuest Experience Team
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Room was nice, bed was comfortable and the shower was hot.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Scott, Thank you for your positive review! We're delighted to hear you enjoyed your comfortable room and our hot showers. We take pride in providing a relaxing stay for our guests. If there was anything else we could have done to make your experience even better, please let us know. We hope to welcome you back to Hilton Garden Inn Fort Wayne soon! Warm regards,Hilton Garden Inn Fort WayneGuest Experience Team
par un voyageur de Coatesville
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for the positive rating, Darrell! We are glad you had a pleasant experience and hope your stay was comfortable and enjoyable. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing Hilton Garden Inn Fort Wayne. We look forward to welcoming you again when you return to the area. Safe travels!Warm regards,Hilton Garden Inn Fort WayneGuest Experience Team
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Enjoyed staying at your facility
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, Thank you for choosing to stay at Hilton Garden Inn Fort Wayne! We are thrilled to hear that you enjoyed your stay with us. If there is anything specific that made your experience memorable, please let us know so we can continue to provide outstanding service. We hope to welcome you back soon for another wonderful stay.Warm regards,Hilton Garden Inn Fort WayneGuest Experience Team
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Many thanks for the perfect rating, Berline! We strive for 100% guest satisfaction every time, and your complete satisfaction lets us know we're on the right track. We appreciate your stay at the Hilton Garden Inn Fort Wayne and hope to welcome you back soon for another enjoyable experience. Safe travels!Warm regards,Hilton Garden Inn Fort WayneGuest Experience Team
par un voyageur
Publié le 30 juin 2024 sur Hotels
Bathroom was missing towels and had NO SOAP. If room is not prepared then don’t have people stay.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, We regret to read about your recent stay. Our housekeeping team works diligently to prepare each room meticulously, so it's unexpected for such oversights to have occurred, and we are sorry for any inconvenience caused. We thank you for bringing this matter to our attention, and we will be sure to address this with our housekeeping team to prevent such oversights from happening in the future. Thank you for raising your concern with us. Your feedback is valuable to us and will help us improve our services for our guests. We hope to have another opportunity to make amends and share a more seamless experience. Thanks again for providing us with insights into your stay. We sincerely appreciate it.Warm regards,Hilton Garden Inn Fort WayneGuest Experience Team
