Note fondée sur 176 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
100 % des clients le recommandent
4,1 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Expedia
Very clean and conveniently located.
2 sur 5
par un voyageur de Waldorf

Publié le 31 août 2024 sur Expedia
Got there very tired so styed in the room. It smelled musty and felt damp. Found out later, after getting ready for bed the temperature control didn't work. The shower worked but not good pressure. I have thick hair so for me a problem.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Hira, Gestion de l’hôtel
Thank you for choosing Holiday Inn Express and Suites and for taking the time to provide feedback about your experience at Columbia City Holiday Inn Express.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 août 2024 sur Hotels
3 sur 5
par un voyageur

Publié le 5 août 2024 sur Hotels
Late night arrival, tv not working Good breakfast
Commentaires de Gestion de l’hôtel
6 août 2024 par Hira, Gestion de l’hôtel
Thank you for choosing Holiday Inn Express and Suites and for taking the time to provide feedback about your experience at Columbia City Holiday Inn Express.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Express,
5 sur 5
par un voyageur de Grand Haven

Publié le 30 juill. 2024 sur Expedia
Nice hotel, with friendly staff, just a little noisy road traffic from the freeway.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hira, Gestion de l’hôtel
Dear Alistair,Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
4 sur 5
par un voyageur

Publié le 11 juill. 2024 sur Expedia
Only stayed one night. No complaints.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Hira, Gestion de l’hôtel
Dear Vanessa,Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBIA CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
3 sur 5
par un voyageur

Not too pleased.

Publié le 8 juill. 2024 sur Hotels
The place was okay and decorated nicely. Landscaping poor-plastic flowers. Pool has not been in service for a long time. We had been looking forward to using it as we had a rain day. Our family had children who had been looking forward to using it. We should have been compensated for the inconvenience. Some of the children were directed to a neighboring facility where $10.00/child had to be paid. Our TV malfunctioned and another one in the group were up until 3AM while they tried to fix the air conditioning. They. Should compensate and let others know about the lack of the pool and they should fix other things like ice machines.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hira, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBIA CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
5 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Hira, Gestion de l’hôtel
Dear Regina,Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBIA CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us another opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
4 sur 5
par un voyageur

Not the cleanest

Publié le 24 juin 2024 sur Hotels
Nice and newer hotel, but they need to keep it clean. Had hair in bathroom sink, that very visible, and not a welcome sight. Otherwise no issue
Commentaires de Gestion de l’hôtel
25 juin 2024 par Hira, Gestion de l’hôtel
Thank you for choosing Holiday Inn Express and Suites and for taking the time to provide feedback about your experience at Columbia City Holiday Inn Express.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Express.
2 sur 5
par un voyageur

Publié le 20 juin 2024 sur Expedia
Toilet had not been cleaned when we entered.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Hira, Gestion de l’hôtel
Thank you for choosing Holiday Inn Express and Suites and for taking the time to provide feedback about your experience at Columbia City Holiday Inn Express.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Express