Note fondée sur 226 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Management, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Management, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Management, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 24 sept. 2024 sur Expedia
We called this property three times and was told twice no deposit and once a 50 dollar deposit. I made a non refundable reservation and upon arrival was told a 50 dollar deposit and a 7 day return rate on refund. We left the room very tidy and didnt leave any mess for them however they refuse to give me my deposit back my bank said they released it and then took it hack twice!!! They turn 9ff the phone lines so uou can not reach them. They officially have 3 days to return my deposit 9r my bank says they will issue aj investigation and go after them because it looks fishy the way they did my deposit. I hope they see this this could have been avoided. The lady at the front desk was rude my friend was laughing at something that had occured as we walked in to check in and he was cracking up and she looked at us and said is he ok very rudly like what the heck....lighten up lady....anyways im gonna need you to return my deposit asap or it will result in having to pay possible three times that to my bank for fraud.
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Management, Gestion de l’hôtel
Dear Guest,I want to personally apologize for the subpar experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and addressing them effectively. Looking forward to seeing you back again.Thanks
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was an okay stay
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Management, Gestion de l’hôtel
Dear Guest,Thank you so much for your kind words. We appreciate your feedback. Have a great day.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
It was a decent place for a one night stay.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Management, Gestion de l’hôtel
Dear Mark,Thank you .We really appreciate that. We will work harder to make it better. Thank you
par un voyageur
Publié le 19 août 2024 sur Hotels
There is a big fly in our room. The bed is dirty. Vegan breakfast
Commentaires de Gestion de l’hôtel
21 août 2024 par Management Team, Gestion de l’hôtel
Dear Hokpang,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Please know that cleanliness is of the utmost importance to us, and we are addressing the issues you mentioned with our housekeeping team to ensure they are rectified promptly.We deeply regret that your stay did not meet your expectations regarding the cleanliness of the bed and the presence of a fly in your room. Please be assured that we are taking steps to prevent such occurrences in the future.Regarding the vegan breakfast, we appreciate your feedback and we will work on enhancing our breakfast options to better accommodate our guests' dietary preferences.We value your business and hope you will consider staying with us again so we can provide you with the exceptional experience that you deserve.Warm regards,Quality Inn Columbia City
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Management Team, Gestion de l’hôtel
Thanks!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
It's a lower priced hotel, so for the price not bad, but you're getting what you're paying for. Old rooms, Old building. Lady at front desk was very respectable and spoke English (Columbia City) but no one else did. Pool at entrance appeared very nice. Was a huge yellow stain on sheets that I did not notice until the next morning.....yuck!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Management Team, Gestion de l’hôtel
Dear Jeff,Thank you for taking the time to provide feedback on your recent 3-night business trip stay with us. We appreciate your comments about the value and the service provided by our front desk staff. We apologize for the issues you experienced with the room conditions and cleanliness. Please know that we take your feedback seriously and will address the concerns you've raised with our housekeeping team to ensure that such oversights do not recur in the future.Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Warm regards,Quality Inn Columbia City Team
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Management Team, Gestion de l’hôtel
Thanks!
