Note fondée sur 219 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Management Team, Gestion de l’hôtel
Thanks!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
It's a lower priced hotel, so for the price not bad, but you're getting what you're paying for. Old rooms, Old building. Lady at front desk was very respectable and spoke English (Columbia City) but no one else did. Pool at entrance appeared very nice. Was a huge yellow stain on sheets that I did not notice until the next morning.....yuck!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Management Team, Gestion de l’hôtel
Dear Jeff,Thank you for taking the time to provide feedback on your recent 3-night business trip stay with us. We appreciate your comments about the value and the service provided by our front desk staff. We apologize for the issues you experienced with the room conditions and cleanliness. Please know that we take your feedback seriously and will address the concerns you've raised with our housekeeping team to ensure that such oversights do not recur in the future.Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Warm regards,Quality Inn Columbia City Team
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Management Team, Gestion de l’hôtel
Thanks!
par un voyageur
Publié le 25 mai 2024 sur Expedia
There’s never anyone at the lobby desk. My room key was deactivated a day before my (prepaid!) checkout, the toilet broke and housekeeping was trying to come into my room before checkout time despite the do not disturb tag on the door! This property continues to disappoint me. Third stay and likely the last…
Commentaires de Gestion de l’hôtel
10 juin 2024 par Management, Gestion de l’hôtel
Dear Angela,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will consider us again. You can be assured of a pleasant stay.Thanks,Management
par un voyageur
Publié le 16 mai 2024 sur Expedia
Gave this hotel a second chance after a bad stay before. Still bad. Refrigerator wasn’t working, no AC or fan on in the room, light by the door wasn’t working and desk chair about dumped me backwards on the floor. Won’t be staying here again!
Commentaires de Gestion de l’hôtel
19 mai 2024 par Management, Gestion de l’hôtel
Dear Angela,Thanks for the stay. Kindly accept my sincere apologies for the inconvenience caused to you during your visit. I am extremely disappointed that you had an unfavorable experience due to all the reasons you have mentioned. Please be assured that I have taken this up very strongly and the concerned team has been told to ensure this will not happen in future.Thanks,Management
par un voyageur
Publié le 13 mai 2024 sur Expedia
Attended a wedding, so convenient for overnight stay
Commentaires de Gestion de l’hôtel
19 mai 2024 par Management, Gestion de l’hôtel
Dear Kathleen,Thank you for the stay and the generous appreciation.Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you.Looking forward to welcoming you again.Thanks,Management
par un voyageur
Publié le 12 mai 2024 sur Expedia
For the price of the room the stay was good
Commentaires de Gestion de l’hôtel
19 mai 2024 par Management, Gestion de l’hôtel
Dear Porsha,Thank you for the stay and the generous appreciation.Our staff always goes that extra mile to ensure guest satisfaction. We are privileged to have guests like you.Looking forward to welcoming you again.Thanks,Management
par un voyageur
Publié le 1 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mai 2024 par Management, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 1 mai 2024 sur Expedia
Great place to stay
Commentaires de Gestion de l’hôtel
11 mai 2024 par Management, Gestion de l’hôtel
Thanks
par un voyageur de Waterloo
Publié le 20 mars 2024 sur Expedia
Outside doors didn’t lock/ had tape around the locks to prevent from locking.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Management, Gestion de l’hôtel
Dear Guest,My apologies for all the inconveniences. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best.Thanks
