Note fondée sur 236 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
85 % des clients le recommandent
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Houston

Publié le 6 oct. 2024 sur Expedia
Good area of town. Easy to find and many eating places.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Sam patel, Gestion de l’hôtel
Thank You
5 sur 5
par un voyageur

Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Sam patel, Gestion de l’hôtel
Thank You
1 sur 5
par un voyageur

Publié le 31 août 2024 sur Hotels
I arrived early afternoon to check in. I order 2 rooms with 2 queens each, there were 4 of us. We returned to the hotel late at night to find out that there was no elevator and we would have to haul everything upstairs at 1 am in the morning. When we got up there we then realize we were give 2 rooms with 1 queen bed in ea. a gentleman approach me because he saw how frustrated I was over the error. Once I could calm down he ask for my Room keys and he would fix it. He got us rooms on the first floors 2 queens in each room. This personwas of Indian descent, I didn’t catch his name but he made it right. I thank him for fixing what the day Shift employee did. Breakfast was bad waffles taste fermented and we all through them away. The cream Cheese was Old and dried up. This hotel was number 5 for us For the week and all had the breakfast included so we had eating the same waffle mix for the passed 4 days. Your waffle batter was spoiled and tasted terrible, Someone is going to get sick. I would look into This. Neighborhood was felt unsafe but nothing actually happened. Rooms were old and smelled. They either need to put some Money into this hotel or close it.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par sam, Gestion de l’hôtel
Our aim is to provide the best experience to anyone who visits us. your experience definitely does not meet the standards we have set for ourselves. we look forward to having another opportunity to make amends and deliver an unforgettable experience to you.
5 sur 5
par un voyageur

Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Sam, Gestion de l’hôtel
Thank you
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
When we arrived, they were having trouble with their system and could not check anyone in. They gave us our room and let us pay later when problem was solved. Everyone was polite and helpful. Everything very clean.
Commentaires de Gestion de l’hôtel
28 août 2024 par Sam, Gestion de l’hôtel
Thank you
4 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
gentleman at counter was very friendly
Commentaires de Gestion de l’hôtel
28 août 2024 par Sam, Gestion de l’hôtel
Thank you
5 sur 5
par un voyageur

Publié le 18 juin 2024 sur Expedia
Very friendly and safe area.
Commentaires de Gestion de l’hôtel
30 juin 2024 par sam, Gestion de l’hôtel
Thank you for your business.
2 sur 5
par un voyageur

Not worth the $$$

Publié le 29 mai 2024 sur Hotels
There's construction going on at the hotel, so it was noise until 9: 00 at night. The pool was closed. Nothing that the aid said, was happening at the hotel .
Commentaires de Gestion de l’hôtel
30 juin 2024 par sam, Gestion de l’hôtel
I am sorry for inconvenience.
2 sur 5
par un voyageur

Publié le 26 mai 2024 sur Expedia
The complimentary hot breakfast was non existent. It consisted of make your own waffles and other cold products like cereal. It smelled like urine throughout the hotel. It was dirty and felt uninviting. I stayed at this same hotel 5 years ago and it was a totally different experince then. Happy clean inviting. This hotel also does not accept cash payment. They will take your cash in the vending machines.
3 sur 5
par un voyageur

Publié le 23 mai 2024 sur Expedia
Staff was friendly. Breakfast was good, waffles were great & I enjoyed they have multiple options on toppings. Our room smelled like cigarettes with a lot of air freshener. Sheets and room carpets were clean. Shower head was detached off the wall & our bathroom sink leaked all over the floor when turned on. The stairways smell terrible but small enough to hold your breath as you race up or down the stairs. We made a bit of a game of it.