Note fondée sur 942 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2019 sur Expedia
par un voyageur
Publié le 4 févr. 2019 sur Expedia
Smoke free hotel with cigaret brun on flour and bed
par un voyageur
hotel DON LUIS
Publié le 3 oct. 2010 sur HotelsJe recommande vivement cet hôtel.
par un voyageur de Thousand Oaks
Publié le 30 sept. 2024 sur Expedia
No tissue box, no MSNBC on TV, room was very ordinary with no frills.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dear Steven,Thank you for your review following your stay at Red Roof Inn Fort Wayne. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of tissue box, the lack of MSNBC on TV and the other listed issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 28 sept. 2024 sur Hotels
The room was clean. No bugs, clean sheets, blankets, mattress. The toilet was not in good shape. It leaned and you had to hold the handle down until the toilet paper was gone & water was clear. A/C unit was very loud but it worked well. Staff was very helpful, friendly & professional. Hotel itself was quiet. I could not hear other guests at all. I would stay again.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Aleah, for taking the time to write a review of your stay at the Red Roof Inn Fort Wayne. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. It’s also splendid reading that you took liking to our staff and their service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Old, neighborhood is rundown.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your review, Kelley. The staff at the RED ROOF INN FORT WAYNE and I were so glad earned your 8/10 score following your stay. However, you indicated that the neighborhood was outdated and rundown which was disappointing to hear. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for your review and we look forward to providing you with an even better experience in the future. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Gretchen,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fort Wayne and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist
par un voyageur
Publié le 12 sept. 2024 sur Expedia
not worth the room rent they charge
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Vijayanand, Thank you for taking the time to tell us about your stay at the Red Roof Inn Fort Wayne. I am disappointed that your experience did not meet your expectations due to the value to price ratio not meeting your expectations. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Terrance,Thank you for choosing to stay at our RED ROOF INN FORT WAYNE. I appreciate your 6/10 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Hello Dewayne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORT WAYNE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
