Note fondée sur 785 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 avr. 2023 sur Hotels
Super hôtel propre et bien situé
Commentaires de Gestion de l’hôtel
14 avr. 2023 par General Manager, Gestion de l’hôtel
Dear Antoine,Thank you for choosing AC Hotel by Marriott Fort Worth Downtown and for taking the time to post your review. We are delighted to know how much you loved our location, friendly service, and amenities. We are always striving for excellence, so your feedback is especially nice to read. We value your business and hope to have the privilege of hosting you again.Yours in Service, Carissa TaylorGeneral Manager
par un voyageur de Lufkin
Publié le 7 avr. 2024 sur Expedia
The room was modern, and I felt safe and secure in the building. The valet team were excellent. I would stay here again.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Giles, Thank you for sharing your feedback on AC Hotel Fort Worth Downtown! We are pleased to hear that you enjoyed the modern room and felt safe and secure during your stay. Providing a comfortable and secure environment for our guests is our priority. We are glad to hear that the valet team provided excellent service. We appreciate your kind comments and look forward to welcoming you back for another stay in the future.Yours in Service, Carissa Taylor,General Manager
par un voyageur
Publié le 7 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Brady, Thank you for your kind rating. We are glad you had such a positive experience during your time at AC Hotel Fort Worth Downtown, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Yours in Service, Carissa TaylorGeneral Manager
par un voyageur
Publié le 7 avr. 2024 sur Hotels
The staff was so friendly and helpful. The hotel was gorgeous! The bed was so comfortable. I will absolutely recommend this hotel to others and stay here again.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Chelsea, We are thrilled to hear that you had such a wonderful experience during your stay at AC Hotel Fort Worth Downtown! Our team takes pride in providing friendly and helpful service, and we are delighted that you found them to be so. It is also fantastic to hear that you enjoyed the hotel's gorgeous design and found the bed to be comfortable. Thank you for your kind words and for recommending us to others. We look forward to welcoming you back for another enjoyable stay in the future.Yours in Service, Carissa Taylor,General Manager
par un voyageur
Above and beyond service!
Publié le 5 avr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
7 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Stephanie, Thank you for choosing AC Hotel Fort Worth Downtown and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Yours in Service, Carissa Taylor,General Manager
par un voyageur
Publié le 3 avr. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
3 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Jorianna, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Yours in Service, Carissa Taylor,General Manager
par un voyageur de Bossier
Publié le 2 avr. 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
3 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Jessica, Thank you for choosing AC Hotel Fort Worth Downtown for your recent stay and for sharing your experience. We were pleased to know how much you enjoyed our convenient location. We love that our guests can effortlessly take advantage of all our great city offers. We hope to have the pleasure of hosting you again soon.Yours in Service, Carissa Taylor,General Manager
par un voyageur
Not the best place to stay
Publié le 1 avr. 2024 sur HotelsRoom is clean and it’s floor not carpet.
2 problem that I would never come back.
1. Noise in the night. Not ideal place to rest if you have long drive and need a good sleep. You can feel the glass vibration.
2. Parking, $45 a night make me feel I’m robbed. This town has no guidance where you can park over night outside. Parking lot around it only provide day time parking, no overnight.
If I know it earlier, I won’t choose this hotel. The only good thing is the room is clean as other AC hotel. Nothing else. I would rather stay in Dallas to get better entertainment/restaurant.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for staying with us during your time in Fort Worth. We apologize for the inconvenience you experienced during your stay. While we're pleased to hear that you found the room clean, we regret that the noise and parking situation detracted from your overall experience. Your feedback is invaluable, and we will share your concerns with our team to make necessary improvements. Regarding the parking fees, we apologize for any misunderstanding. Please know that these fees are listed on our website and are competitively priced for the area. We value your feedback and hope to have the opportunity to provide you with a more enjoyable experience in the future.Yours in Service, Carissa Taylor,General Manager
par un voyageur
Publié le 1 avr. 2024 sur Expedia
Amazing experience loved it!! Every thing was perfect and the breakfast was delicious!
Commentaires de Gestion de l’hôtel
1 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Juan, We are thrilled to hear that you had an amazing experience during your stay at AC Hotel Fort Worth Downtown! It is wonderful to know that everything met your expectations and that you enjoyed our delicious breakfast. Your feedback means a lot to us, and we appreciate you taking the time to share your positive experience. We hope to welcome you back again soon for another fantastic stay.Yours in Service, Carissa Taylor,General Manager
par un voyageur
Publié le 31 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Toby, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at AC Hotel Fort Worth Downtown. We hope to have the pleasure of doing so again on your next visit to the area.Yours in Service, Carissa Taylor,General Manager
