Note fondée sur 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Management, Gestion de l’hôtel
Thank you for your survey. We are so delighted you enjoyed your stay with us.
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Management, Gestion de l’hôtel
Thank you for your survey. We hope to have the pleasure of accommodating you again.
par un voyageur
Overpriced Hotel
Publié le 28 août 2024 sur HotelsThe hotel was generally clean, however
I called in the morning for our room to be cleaned on the 2nd day and nobody cleaned our room. No toilet paper, no clean towels and the garbage needed emptying. When I called the desk for clean supplies, the girl came up to give the supplies with attitude for no reason. Some staff were friendly most were not. The pool was dirty had straws and lids floating around in the pool not a pleasant experience.
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay.
par un voyageur
Publié le 26 août 2024 sur Expedia
My family of 4 traveled for husbands birthday to see the Texas Rangers. The staff and service was amazing! Easy check in and check out. Great location and close to globe life field and restaurants. They do have a nice pool area and gym, very clean and comfortable stay!
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Thank you for your kind words. We are so delighted that you enjoyed your stay with us!
par un voyageur de Florence
Publié le 26 août 2024 sur Expedia
Location
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
We are so happy you enjoyed your stay with us and hope you will return.
par un voyageur
Publié le 25 août 2024 sur Expedia
The staff were very polite and easy to talk to. I asked for suggestions of nearby places to eat and was given an awesome suggestion. The only thing to be aware of is soundproofing is not that great. I could hear the next door guests like they were in my room. It didn’t bother me but perhaps this might bother someone who likes it very quiet.
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Thank you for your survey. We hope to have the pleasure of accommodating you again in the near future.
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Thank you for your survey. We hope you will have the occasion to return soon.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Management, Gestion de l’hôtel
Thank you for your survey. We are so happy you enjoyed your stay!
par un voyageur de LEAVENWORTH
Publié le 19 août 2024
The lobby is beautiful, check in was super quick and easy, and we arrived right at 3 on a Saturday. There was barely a wait. I wish there was a little more options with food in the hotel but there was a lot nearby. The bathroom doors not completely closing was super strange. I dont understand why theres a gap with a mirror right across from it so theres not much privacy. The shower was stocked with Dry Bar products which we loved. Overall super clean and loved the decor for a great price! It was great for a weekend trip!
Commentaires de Gestion de l’hôtel
19 août 2024 par Management, Gestion de l’hôtel
We are so delighted you enjoyed your stay with us! We hope you will return soon.
par un voyageur
Publié le 18 août 2024 sur Hotels
Overall the stay was good. We stayed as a party of 4 for a girl's trip. Love the modern decor and wood floors however it's too minimalist. There was no actual closet, no microwave, no iron or ironing board in room. We also had to keep asking for towels because there were 4 of us in the room and they gave 2 sets of towels. Staff was courteous though. Beds were comfortable. Pool was small. I can appreciate the modern vibe but could be a little less minimal.
Commentaires de Gestion de l’hôtel
19 août 2024 par Management, Gestion de l’hôtel
Thank you for your comments; we understand the Aloft concept is different than other mainstream Hotels. We are glad to hear you enjoyed your stay with us.
