Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
No sleep
Publié le 11 août 2024 sur HotelsHighly disappointed...i got absolutly no rest...as we getvof the elevator myself as well as my two daughters witnessed a woman vomiting all over the hall way...but it gets worst...as we walk down the hall there is whatvsounds to be a multiple room party going on....they were fussing cussing slamming doors literally all night long...this contined until well after 3cam when i couldnt stand it anymore...no one told them anything...i just paid iver 200 dollars for a room i couldnt even sleep in...and having to explain what was going on to 13 year old at that..very dissatisfied.
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Service, Gestion de l’hôtel
Desmond, the team regrets that your stay was impacted by disturbances during your visit. They strive to maintain a restful environment and value guest feedback to address any disruptions. Your experience does not reflect the standard they aim to provide, and they will look into this matter further. They hope to have the opportunity to offer you a better experience in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Nice large king room, great amenities and the young man at reception was the first one to ask if I was a Hilton rewards member and credit my account. Needed more towels for our room and housekeeping came up immediately and delivered with a smile. Would definitely stay there again!
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Service, Gestion de l’hôtel
Elias, we're delighted you loved your experience at Hilton Arlington, TX. It's great to know our team members made a memorable impression with their service. We're thrilled you enjoyed the room and amenities, and look forward to welcoming you back!
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Service, Gestion de l’hôtel
Tamara, we’re delighted you loved your experience at Hilton Arlington, TX. Thank you for staying with us. We're looking forward to welcoming you back.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Customer Service, Gestion de l’hôtel
Santos, thank you for staying with us at Hilton Arlington, TX. We're delighted you enjoyed your experience. We look forward to welcoming you back soon!
par un voyageur
Very nice place
Publié le 5 août 2024 sur HotelsGreat staff, good breakfast, nice hotellrom
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Service, Gestion de l’hôtel
Eva, we’re delighted you loved your experience at Hilton Arlington, TX. It’s wonderful to hear our team members, breakfast, and rooms left a positive impression. Thank you for staying with us, and we’re looking forward to welcoming you back!
par un voyageur
Publié le 4 août 2024 sur Expedia
First, my wife and my friend went to the hotel, we got room key that wasn't working! Next we got another room, and after that when we came back to the room we found another couple had booked the same room! Securities were called and treating us to call the police, although we paid for that room first! At the end we ended going back home as we didnt want any issues! Would definitely love to see how to get my refund.
Commentaires de Gestion de l’hôtel
18 août 2024 par Customer Service, Gestion de l’hôtel
Greetings Oswald,We're truly sorry to hear about your disappointing experience with us, and we appreciate you bringing this to our attention. We take feedback seriously and would like to address your concerns.We kindly ask you to reach out to us so we can investigate this matter further and make things right. Your satisfaction is important to us, and we want to ensure that your concerns are addressed appropriately. Please contact us at your earliest convenience.We hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Customer Service, Gestion de l’hôtel
Judith, thank you for staying with us at Hilton Arlington, TX. We're delighted you enjoyed your experience and look forward to welcoming you back.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Service, Gestion de l’hôtel
Tabitha, thank you for staying with us at Hilton Arlington, TX. We're delighted you had a wonderful experience. We hope to welcome you back soon!
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Service, Gestion de l’hôtel
Thank you for staying with us at Hilton Arlington, TX. We're delighted you had a wonderful experience and appreciate your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Customer Service, Gestion de l’hôtel
Luke,Thank you for staying with us at Hilton Arlington, TX. We're thrilled you had a great experience and appreciate your positive rating. We hope to welcome you back soon!
