Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 nov. 2022 sur Expedia
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Courtney,Thank you for your wonderful rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 août 2024 sur Hotels
It was very convenient since our home neighborhoods electricity had gone out
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Diana,Thank you for your visit. We're glad our hotel could provide you with a convenient and comfortable stay during the power outage in your neighbourhood. It's great to know we could be there for you during a time of need. We look forward to welcoming you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 28 août 2024 sur Expedia
Certain amenities didn’t work such as jacuzzi but overall stay was good
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jasmine,Thank you for your feedback. We’re pleased to hear that your overall stay was good. However, we apologize for the inconvenience caused by the jacuzzi not working. We’ll address this issue to improve our amenities for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear James,Thank you for the positive rating! We’re glad to hear you had a good stay. If there’s anything we can do to make your next visit even better, please let us know. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Bathroom and tub could have been cleaned out better, overall decent stay
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sade,Thank you for your feedback. We’re glad you had an overall decent stay. We apologize for the cleanliness issues with the bathroom and tub and will address these concerns to improve our services. We appreciate your input and hope to serve you better next time.Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tiffany,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ryan,We're thrilled to hear that you had an excellent experience with us. If there's anything else we can do to make your next stay just as wonderful, please don't hesitate to let us know. We look forward to welcoming you back.Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Mold / cigarette smoke smell in the room. As soon as I walked in my allergies flared up. The lady was mad because I asked for another room. I feel like they wanted to just put me anywhere didn’t care about my concerns.
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Derrick,We apologize for the issues you encountered with the room's odour and the response to your request for a different room. Your comfort and concerns are important to us, and we will address this with our team to ensure better service in the future. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur de Morganton.
Publié le 4 août 2024 sur Expedia
Clean, friendly staff, breakfast was alright. Would stay again
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Thelma,Thank you for your kind words about our clean environment, friendly staff, and satisfactory breakfast. We're delighted to hear you would stay with us again and look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager
