Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 nov. 2022 sur Expedia
par un voyageur
Publié le 7 août 2024 sur Expedia
Mold / cigarette smoke smell in the room. As soon as I walked in my allergies flared up. The lady was mad because I asked for another room. I feel like they wanted to just put me anywhere didn’t care about my concerns.
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Derrick,We apologize for the issues you encountered with the room's odour and the response to your request for a different room. Your comfort and concerns are important to us, and we will address this with our team to ensure better service in the future. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur de Morganton.
Publié le 4 août 2024 sur Expedia
Clean, friendly staff, breakfast was alright. Would stay again
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Thelma,Thank you for your kind words about our clean environment, friendly staff, and satisfactory breakfast. We're delighted to hear you would stay with us again and look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jose,Thank you for your positive feedback! We're delighted everything met your expectations. Providing our guests with the best possible hospitality and experience has always been our mission. We look forward to your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Anna,We appreciate your perfect 10/10 ratings! It's fantastic to know that you had a wonderful experience during your stay. We strive to provide exceptional service, and your positive feedback is truly rewarding. If your travels bring you back our way, we would be thrilled to host you again.Sincerely, Hotel Manager
par un voyageur
Publié le 9 juill. 2024 sur Expedia
They wouldn’t make up our bed. Breakfast was never ready. Hot tube wasn’t working.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mario,Thank you for your feedback. We regret the inconvenience caused by the unmade bed, delayed breakfast, and non-functional hot tub. Your concerns are important to us, and we will address these issues to improve our services. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 7 juill. 2024 sur Expedia
DO NOT STAY HERE. They stole my card information! I started noticing weird transactions right after staying here. I know this because the transactions are from fort worth and I live in dallas. Plus when we stayed here there was screaming coming from the hallway.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par …, Gestion de l’hôtel
So sorry to hear about your recent experience but the way credit information works. Hotel has zero access to your cc info. Sorry for your thoughts thinking the hotel can steal cc info and start charging to your card.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
somethings weren't as clean as other La Quinta Inn Suites that I've visited in the past.
Looks to be franchise owned and they are not updating fast enough.
Not happy about the upgraded bedroom not having a coffee maker and there was no cortesy free bottles of water 2 per day minimum
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Javier,Thank you for sharing your feedback with us. We apologize for any cleanliness issues you encountered during your stay. Your comments about our updates and amenities are noted, and we will use them to improve our services. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Carlos,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Carlos,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager
