Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par PASCAL
Bon hôtel
Publié le 14 août 2017 sur Hotelsun hôtel de chaîne confortable et propre, au sud de Forth Worth, peut-être un peu trop éloigné de Fort Worth stockyard et des points touristiques.
par eugene
Publié le 14 mars 2017 sur Hotels
par MANON
Publié le 14 mars 2017 sur Hotels
par un voyageur
Publié le 31 oct. 2024
This place is still in the remodel phase. Needs new carpet or at least have it clean. The doors do not have door sign not to come in. Over all once its finished it will be a good place to stay.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We appreciate your understanding during our remodeling phase and value your suggestions regarding the carpet and door signs. We’re committed to improving and hope to welcome you back once the updates are complete!Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024 sur Hotels
This is a prison with no visitstion ehere they do this at? Toilet seat lid broke injured me everytime i used restroom everyone else got to have visits
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your experience with us. We are truly sorry to hear about your stay and the issues you encountered, particularly regarding the broken toilet seat lid and the discomfort you experienced. Your safety and comfort are our top priorities, and we take your feedback seriously.We understand that your experience did not meet your expectations, and we will address these concerns with our maintenance team to ensure that such issues are resolved promptly. We appreciate your input and hope to have the opportunity to provide you with a much better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
It was huge rooms
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elsie,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.
par un voyageur
Publié le 22 août 2024 sur Expedia
Bad smell, kinda filthy i guess you get what you pay for
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Alexis,Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced. We strive for cleanliness and comfort, and your comments will help us improve. We appreciate your honesty and hope for a chance to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Darcele,Thank you for your stay and the feedback with six stars.From an improvement point of view, we look for specific experience sharing.You will have a better experience next time.Sincerely,Hotel Manager.
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tredeshon,Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.Sincerely,Hotel Manager.
par un voyageur
Worst hotel
Publié le 5 août 2024 sur HotelsThe hotel was all dirty, the bedside tables were dirty, the floor, the carpet, the smell of cigarettes and marijuana. There were no towels in the bathroom. Just look at the photos and take conclusions.
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ronald,I am deeply saddened to read your comments. I sincerely apologize for the negative experiences you had during your stay. It is never our intention for our guests to have anything less than a pleasant and enjoyable visit. We will thoroughly investigate each point you raised and take the necessary actions to rectify the situation. Rest assured, we are implementing additional measures to ensure the comfort and satisfaction of our valued guests. We would greatly appreciate the opportunity to welcome you back and provide you with a much-improved stay. Please consider visiting us again in the future.Sincerely,Hotel Manager
