Note fondée sur 1 023 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2024 sur Expedia
Bien
Commentaires de Gestion de l’hôtel
31 mars 2024 par Front Desk Team, Gestion de l’hôtel
Thanks for the good review score! I appreciate the feedback and I hope you will come back soon!
par un voyageur
Publié le 17 sept. 2023 sur Expedia
L’hôtel est très bien, mais dans un secteur industriel
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Rick The GM, Gestion de l’hôtel
Thank You so much for the review! We are definitely in a more industrial section of Fort Worth but what we lack in location ambiance, we make up for with excellent availability to all thing Fort Worth, great service and a nice, clean hotel at an excellent value. Please come back to see us again real soon!!!
par un voyageur
Publié le 11 déc. 2024
Fantastic staff
Commentaires de Gestion de l’hôtel
11 déc. 2024 par Front Desk Team, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear you enjoyed our team. Your feedback means a lot to us, and we hope to welcome you back soon!
par un voyageur
Publié le 24 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Front Desk Team, Gestion de l’hôtel
Hi Mike, It looks like not everything went well with your stay, please let us know what we can do better serve you in the future! We do hope to see you again soon!
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Thye staff was awesome
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Front Desk Team, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that our staff made your experience a great one. We always aim to provide exceptional service, and your feedback means a lot to us. We look forward to welcoming you back soon!
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Good hotel, room was very clean, staff was helpful.
Shuttle to Stockyards wasn't running and that was one reason we picked to stay here. Looks like there was nice renovation several years ago... its still nice but getting a little dated. Good water pressure in the shower but the tub drained so slowly that I was up to my ankles in water by the end and left a gross ring around the tub after.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Front Desk Team, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you enjoyed the cleanliness of the room, our helpful staff, and the water pressure in the shower. We apologize for the inconvenience with the shuttle and the tub drainage—these issues are being addressed with our team. Your comments about the renovations are appreciated, and we’ll keep them in mind as we plan future updates. We hope to welcome you back soon!
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Front Desk Team, Gestion de l’hôtel
Hi Malina, It looks like we may have missed something during your stay! Please let us know what we can do to better serve you in the future! We look forward to seeing you again soon!
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Front Desk Team, Gestion de l’hôtel
Hi Karissa, It looks like not everything went well with your stay, please let us know what we can do better serve you in the future! We do hope to see you again soon!
par un voyageur
Fine
Publié le 14 oct. 2024 sur HotelsThe place was very dated and looking back at photos, feel it was not as shown. Stay was fine.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Front Desk Team, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear that the place didn't fully meet your expectations based on the photos. We always aim to provide an accurate representation, and we'll look into updating our listing. We're glad that your stay was fine overall, and we appreciate your insights to help us improve.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
The staff were friendly, and courteous. The rooms were ok a bit outdated, and a little gloomy. Some stains on the carpet and the peep hole was missing, as in we had to cover it up with sticky notes.
However the customer service made up for it.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Front Desk Team, Gestion de l’hôtel
Thank you for your feedback! We're glad our staff's friendliness stood out during your stay. We apologize for the room conditions and appreciate your comments as we work on improvements. We hope to provide a more updated experience next time!
