Note fondée sur 360 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent
Publié le 11 mars 2022 sur HotelsBel hôtel avec plusieurs restaurants autour
Commentaires de Gestion de l’hôtel
13 juin 2022 par Kam, Gestion de l’hôtel
Dear Claude,
We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon!
Thanks,
Kam
GM
par un voyageur
Highly recommend
Publié le 21 sept. 2019 sur HotelsRelaxing stay at this hotel. Rooms are large and clean. There is no carpet on the floor which is more hygienic. Fridge and flat TV screen. Reception staff very pleasant and helpful. Breakfast is great and varied. Changes Everyday. Cheese omelette, bacon, baffles. Yummy chocolate cakes, yoghurts, cereals....
Easy access. Quiet. A very good experience.
Commentaires de Gestion de l’hôtel
24 sept. 2019 par Kam, Gestion de l’hôtel
Dear Laurence, We'd like to thank you for staying at our hotel recently and sharing your feedback about your Guest experience. We are pleased to know that you really liked our hotel and our overall guest service. We'll take this feedback as an opportunity to continue providing superior guest service to you and our future guests. We hope to see you soon.
Thanks,
Kam patel
General Manager
par un voyageur
Publié le 20 avr. 2019 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Dear Stacey,The team at our Red Roof Inn PLUS+ Fort Worth - Burleson would like to thank you for your shared feedback. We appreciated your 6/10 rating. However, we would love to hear about your stay, as it aids us in making improvements.On behalf of Red Roof, we would like to thank you for sharing your feedback with us. It would be our pleasure to provide you with more future stays.With thanks,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Everything was very good
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, James. The staff and I at the Red Roof Inn PLUS+ Fort Worth - Burleson appreciate your 4/5 score following your stay. I am happy that everything was good. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Expedia
I reserved 3 rooms for my family for 2 nights at this property. The interior hotel needs some remodeling, expecially needs some proffesional painting and drywall repair, there is some spots in rooms that you can see the ugly white round spots of just plaster without paint. Hallway Smells Bad! The AC filter needs some cleaning, Bad smell!! , we woked up with a sore throat and runny nose also the bathtub and sink was clogged, The room service needs to put more attention in what they are touching when cleaning room, my mom towel was gone she reported to front desk and they couldnt find it, front desk just desided to replace with a used ugly towel.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Hello Jacqueline, Thank you for leaving a rating and participating in our guest survey regarding your stay at the RED ROOF PLUS+ FORT WORTH - BURLESON. We are sorry to have fell short with your stay and your experience did not meet your expectations. You indicated the interior of the hotel needed repairs, the hallway had an unpleasant smell, the bathtub and sink was clogged among other concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems occurring in the future. We will certainly take your comments into consideration in an effort to improve our services and to make guest experiences even better. Please know that we value you as our guest and appreciate your business. Thank you for your review. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Problem with hotel
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Fernando,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Fort Worth - Burleson. You indicated that you had issues with our Red Roof Property. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Nice stay
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Nanette, Thank you for telling us about your stay at the Red Roof Inn PLUS+ Fort Worth - Burleson. I am glad you had a great encounter with us, prompting your 5/5 score. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Fred,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ FORT WORTH - BURLESON and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Patricio, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ FORT WORTH - BURLESON and I appreciate your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
