Note fondée sur 265 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Toulon
Publié le 21 juill. 2022 sur Expedia
Accueil extrêmement sympathique, chambre propre, bien équipée et confortable. Bonne wifi.
Commentaires de Gestion de l’hôtel
21 juill. 2022 par Bob , Gestion de l’hôtel
Dear Joel, thank you for staying with us and we appreciate your feed back
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Joanna,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
par un voyageur
Publié le 20 août 2024 sur Expedia
This is a nice clean, quiet and safe place to stay. Easy access to DFW airport. The Front desk attendant that checked me in, was very friendly and accommodating. I’ll come back when I have future flights.
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Danny,Your 4-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!
par un voyageur
Publié le 19 août 2024 sur Expedia
No water to drink and sweat smell in the room I stayed . Toilets were not cleaned properly
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Vinodh,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 11 août 2024 sur Expedia
Staff had me check in without acknowledging other important information
Commentaires de Gestion de l’hôtel
13 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Eric,Providing the highest level of hospitality is our number one priority. It is disheartening to read your opinion about our staff. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 4 août 2024 sur Expedia
It was kinda nice.
Commentaires de Gestion de l’hôtel
4 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sandra,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Not like the pictures. Very disappointed. Funny smell and roaches. Rooms are not cleaned. Dead cricket on the floor.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
The room smelled of mold and mildew. They put in a new air conditioner filter after i asked. Took a couple of days to improve
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business..
par un voyageur de dallas
Publié le 22 juill. 2024 sur Expedia
thanks to all the staff very welcoming
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Devin,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
It's a nice and affordable.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Anthony,We get inspired by the great feedback and comments we receive from the guests like you! Our Team thanks you for your support and are so glad we were able to provide you with such a wonderful experience. We assure you the best of our services at all times.
