Note fondée sur 775 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Résidence comfortable
Publié le 29 mars 2024 sur HotelsRésidence comfortable
The vacuum cleaner is not a useless object. It is necessary to use it in the rooms
Commentaires de Gestion de l’hôtel
29 mars 2024 par Harley, Gestion de l’hôtel
Thank you for taking the time to complete our guest survey. Your feedback is invaluable to us as we continuously strive to enhance our guests' experience.
Recommandé
pour Famillespar Chantale de Sherbrooke, PQ
Résidence marriott très bien situé
Publié le 17 févr. 2014 sur Expedia
Pour : Le service courtoie et attentionné
Contre : Comme nous étions en vacance, nous aurions aimé que l'heure des déjeuners ne se termine pas a 9:30 am la semaine et 10:00 am la fin de semaine.
Emplacement : Le résidence inn marriott est à distance de marche de plusieurs restaurants et à quelques rues de l'autoroute.
Nous avons été bien reçu lors de notre arrivée a l'hôtel et tout au long de notre séjour. Nous avions déja réservé dans un résidence inn marriot mais au nouveau brunswick et nous n'avions pas été déçu et encore une fois nous sommes très satisfait.
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Harley , Gestion de l’hôtel
Thank you so much for taking the time to complete our survey! We’re thrilled to hear that you had a positive experience during your stay with us. Your feedback means a lot to us and encourages our team to continue providing excellent service.We hope to welcome you back soon for another great stay!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Excellent staff who are always willing to help. Easily accessible to many places. It’s quiet. The rooms are clean with clean sheets.
Food variety for international travelers is limited but the good coffee and fruits make it up for that
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Harley , Gestion de l’hôtel
Thank you for your kind feedback! We’re delighted to hear that our staff made a positive impression and that you enjoyed the cleanliness and quiet of your room. It’s great to know our convenient location also suited your needs.We appreciate your comments regarding the food variety for international travelers and will certainly take this into account as we continue to improve our offerings. We’re glad that the coffee and fresh fruits added to your experience!We look forward to welcoming you back soon.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Property was older and needs face lift,
Love the rooms, just older
Pool needed face lift
Needed cleaning for could not swim due to scum on surface
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Harley, Gestion de l’hôtel
Thank you for sharing your thoughts about your recent stay with us. While I’m glad to hear you enjoyed the rooms, I’m sorry that other aspects of the property didn’t meet your expectations, particularly the condition of the pool and the need for updates throughout the property.We take your concerns seriously, especially regarding the pool's cleanliness. Please rest assured that we’ve addressed this issue with our maintenance team to ensure this is corrected immediately. Our aim is to provide a comfortable and pleasant environment for all of our guests, and your feedback helps us improve.We appreciate your candor and will take your comments into consideration as we look for ways to refresh and enhance our facilities. Thank you for staying with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Hotel was ok. Pool was unavailable for a few weeks. So weren’t able to use it while we were there. Got sick while staying there. Room was ok. But little dirty and few things broken in the room. After day 3 of our 6 day stay I was sick from the A/C. Sore throat every morning. Have been sick for a week with bad cough and sore throat.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Harley , Gestion de l’hôtel
Thank you for sharing your feedback with us. We're truly sorry to hear about your experience and that your stay did not meet your expectations. We apologize for the inconvenience of the pool being unavailable during your visit and for the issues you encountered with the cleanliness and condition of your room.We take your concerns seriously, especially regarding the A/C and its impact on your health. This is certainly not the experience we aim to provide, and we will immediately address the issues you raised with our maintenance and housekeeping teams.Your comfort and well-being are our top priorities, and we'd like to make this right. If you're open to it, please reach out to us directly so we can discuss your stay further and find a way to improve your experience for any future visits.Again, we sincerely apologize for the discomfort you experienced and appreciate you bringing these matters to our attention.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Harley , Gestion de l’hôtel
Thank you so much for choosing to stay with us and for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your stay and that our team and amenities met your expectations.We strive to provide a comfortable and memorable experience for all our guests, and it’s always wonderful to know when we’ve succeeded. Your kind words are truly appreciated and will be shared with our team, who will be encouraged by your compliments.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
We had a 2 bedroom suite and both bathroom toilets kept running and our entry door would not lock had to place something in front of door.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Harley, Gestion de l’hôtel
Thank you for your feedback. We sincerely apologize for the issues you experienced with the running toilets and the door not locking properly. Your safety and comfort are our top priorities, and we will address these concerns with our maintenance team immediately. Thank you for bringing this to our attention, and we hope to provide a much better experience on your next stay.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Great service great staff!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Harley, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear you had a great experience with our service and staff. We look forward to welcoming you back soon!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Cockroaches in hallways & room
Floor did not seemed vacuumed
Toilet over filled after using #1
Room smelled terrible, like cigarette smoke
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Harley, Gestion de l’hôtel
We sincerely apologize for the unacceptable conditions you encountered during your stay. The presence of cockroaches, lack of cleanliness, and unpleasant odors are far below our standards. We are taking your feedback seriously and will address these issues immediately with our team to ensure they are rectified. Thank you for bringing this to our attention, and we apologize for the discomfort and inconvenience you experienced.
