Note fondée sur 493 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 déc. 2018 sur Expedia
2 au 9 décembre 2018 Déjeuner très incomplet et de qualité médiocre.
Pas de salle de lavage, une seule laveuse et sécheuse dans le corridor à l'extérieur.
Corridors et escaliers TRÈS sales, pas nettoyés durant toute une semaine.
Insonorisation de la porte de la chambre inexistante.
par un voyageur
Publié le 26 août 2024 sur Hotels
Just a night in a clean comfortable room. Couldn’t ask for more for an overnight stay. Night staff was attentive and the day desk was professional. All I needed
Commentaires de Gestion de l’hôtel
26 août 2024 par Bina Shah., Gestion de l’hôtel
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The experience team, Manager,
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Bina Shah., Gestion de l’hôtel
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The experience team, Manager,
par un voyageur
Publié le 12 août 2024 sur Expedia
Friendliness at front desk
Commentaires de Gestion de l’hôtel
12 août 2024 par Bina Shah., Gestion de l’hôtel
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The experience team, Manager.
par un voyageur
Publié le 11 août 2024 sur Expedia
Everyone was very friendly and accommodating every need. Very nice place to stay.
Commentaires de Gestion de l’hôtel
12 août 2024 par Bina Shah., Gestion de l’hôtel
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The experience team, Manager,
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Bina Shah., Gestion de l’hôtel
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The experience team, Manager,
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Bina Shah., Gestion de l’hôtel
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The experience team, Manager,
par un voyageur
Publié le 5 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
5 août 2024 par Bina Shah., Gestion de l’hôtel
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. The experience team, Sincerely,Manager,
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Bina Shah., Gestion de l’hôtel
Respected Guest, Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as a recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The experience team, Manager.
par un voyageur
Scottish Inn of White Settlement
Publié le 23 juill. 2024 sur HotelsThe door to my room was behind a section of wall. Anyone can enter that room and not be seen.
The room smelled of mold and smoke. The chair was all torn up. Bathroom was moldy and gross. I went and checked out and of course I did not get any sort of refund.
I went home and took a long hot shower.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Bina Shah., Gestion de l’hôtel
Respected Guest,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience and I’m sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team.Manager.
