Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Frank, Front Office Manager, Gestion de l’hôtel
Hello, Lou, and thank you for choosing to be our guest! We hope you enjoyed the newly-renovated guest rooms and amenity spaces. I hope you will consider staying with us again if your travels bring you back to downtown Fort Worth.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Customer Service, Gestion de l’hôtel
Patrick, thank you for staying with us at Sheraton Fort Worth Downtown Hotel. We're delighted you had a wonderful experience and hope to welcome you back soon!
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Customer Service, Gestion de l’hôtel
Thanks, Roxana! It's outstanding your time at Sheraton Fort Worth Downtown Hotel was fantastic. We can't wait until your next visit!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Good gym and pool area. Dining
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Customer Service, Gestion de l’hôtel
Mark,Thank you for the feedback! We're thrilled you enjoyed the gym and pool area at Sheraton Fort Worth Downtown Hotel. If there is more you'd like to share about your dining experience, we would love to hear it. We're looking forward to welcoming you back.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Frank, Front Office Manager, Gestion de l’hôtel
Thank you for the great review, and we hope to welcome you back another time soon!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Would recommend staying here again
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Customer Service, Gestion de l’hôtel
Raven, the team at Sheraton Fort Worth Downtown Hotel is delighted to hear you enjoyed your stay. We look forward to welcoming you back!
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Customer Service, Gestion de l’hôtel
Astolfo, thank you for your stellar rating! The team members at Sheraton Fort Worth Downtown Hotel are delighted to know you had a great stay. We're looking forward to welcoming you back!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Great property
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Customer Service, Gestion de l’hôtel
Bridget, thank you for your kind words! The team at Sheraton Fort Worth Downtown Hotel is delighted to hear that you enjoyed your stay. We're looking forward to welcoming you back soon!
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Pros: The interior design is exquisite . The bed and swivel chair was soft and comfortable. I like the TV had a greeting with my name. Personal touch. The breakfast was delicious and my lunch was to die for. The restaurant staff was friendly.
Cons: My room was jot cleaned, i had to call them to clean it. When they clean my room. They did not take out the trash. They did not refill the tea bags. The after waitress blouse was so wrinkled, i was suprised the manager did not ask her to iron it. Image is everything and I was disappointed because there are irons in almost every room in the hotel. The front desk lady seven could could be more pleasant. No one smiles except the lady at the coffee bar. She was professional, helpful and pleasant to be around. The front desk staff are a representation of the sheraton brand and I was disappointed that they did not dress professional. Sheraton is supposed to be a luxury brand. With that being said I enjoyed my stay and will come again.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Customer Service, Gestion de l’hôtel
Tola, thank you for your detailed review of the Sheraton Fort Worth Downtown Hotel. It is wonderful to hear that you found the interior design, bed, and swivel chair comfortable and enjoyed the personal touch on the TV. We're also glad the breakfast and lunch met your expectations, and that you had a positive experience with our restaurant team members.We regret that certain aspects of room servicing and front desk interactions did not meet your expectations. Your feedback is valuable and will be shared with the relevant teams to help us improve. It's great to know you enjoyed your stay overall and plan on returning. We're looking forward to welcoming you back!
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing your perfect rating with us, Jiarong!It's wonderful to see how much you appreciated your time at Sheraton Fort Worth Downtown Hotel! We want everyone to feel right at home at Sheraton Fort Worth Downtown Hotel. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
