Note fondée sur 263 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,5 Service et personnel
2,5 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024 sur Expedia
place was disgusting not clean
par un voyageur
If Last Resort Had A Face, This Would Be The Venue
Publié le 18 oct. 2024 sur HotelsIt took a while for someone to come to check us in. They weren't friendly, I would even go as far as to say that it felt like we were bothering them by requesting check-in. Entering the room there were no sheets and had to go request some from the front desk. After going through 2 sets of sheets that didn't have stains, we finally got a set that was "OK", but kept our clothes on while sleeping. Checking out took wayyyyy too long, 15 min!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Nan,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
par un voyageur
Publié le 29 sept. 2024 sur Expedia
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Room was not clean excessive stains on bed covers, there were holes in the hole in the bathroom. A dead roach was in the bed, other people's hair all over the room and the towels.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Nancy Y., Gestion de l’hôtel
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Sketchy area, skychy people around, old & run down rooms. As a single female I didnt feel safe & wished I was carrying my gun. 1st room i was given the A/C didn't work. Got a 2nd room, the staff quickly took care of that. Slept on top of the covers, lord only knows what is living in the bed. They attempted to make it look nice, lipstick on a pig deal. I stayed because its 'pet friendly' & had my dog. I came very close to just leaving but i was tired.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Nancy Y., Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
par un voyageur
Publié le 20 sept. 2024 sur Expedia
You're better off sleeping under the highway on some cardboard. It's practically the same as staying here except one is free
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mike, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Hotels
