Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Parfait
Publié le 5 janv. 2021 sur HotelsParfait
Commentaires de Gestion de l’hôtel
6 janv. 2021 par Y Thakkar, Gestion de l’hôtel
Thank you for 8 star review and hope to see you soon.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
😊
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Om, Gestion de l’hôtel
HelloWe are happy to hear that you enjoyed your stay with us. We hope to see you again. Thank you!
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The exterior appearance of the property is nice but the rooms are another story. Not clean at all. Carpet is dirty and the walls looks... Let just say put a black light you gonna see some stuff.
Not to mention the people who live there full time are sketchy. The room next door sell all night and it smells like the devil's lettuce. I don't knock ppl hustle but get you a trap pad.
Room service was weird. If I didn't have the chain on the door they would of walked right in. When I asked for towels I had to exchange dirty ones. The lady literally counted the towels in front of my room door. Trust me those towels are like county jail towels. Not stealable.
If I would of knew it was like this I would've paid a few dollars more for Marriott down the street .
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Om, Gestion de l’hôtel
HelloWe are sorry to hear you had a bad experience. We will look into your concerns and see how they can be fixed. Thank you !
par un voyageur
Publié le 6 oct. 2024 sur Expedia
a roach climbed on top of me in my sleep.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Om, Gestion de l’hôtel
Hello We are sorry to hear you had a bad experience. We will look into how we can make future stays better. Thank you !
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Will never do again
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Om, Gestion de l’hôtel
HelloWe are sorry to hear you had a bad experience. We will look into how we can make future stays better. Thank you !
par un voyageur de Amarillo
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Om, Gestion de l’hôtel
HelloThank you for the positive feedback. We appreciate your business and hope to see you again.
par un voyageur de Amarillo
Publié le 30 sept. 2024 sur Expedia
Would definitely stay here again. Felt safe the whole time.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Om, Gestion de l’hôtel
HelloWe are glad you chose to stay with us. We appreciate your feedback, and we hope to see you again. Thank you!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Customer service was great, however the room had a very unpleasant smell that penetrated the sheets. Also, my wife woke up with hair that did not belong to her stuck on her clothes.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Om, Gestion de l’hôtel
HelloWe are happy to hear that you liked our customer service. We are sorry to hear that you faced issues with the room. We will look into this to see how we can fix it. Thank you!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Om, Gestion de l’hôtel
HelloWe appreciate your feedback. Thank you for staying with us.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
everything was fine except it smelled damp.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Om, Gestion de l’hôtel
HelloWe appreciate your feedback. We will look into why there was a damp smell in the room you occupied. We are sorry for the inconvenience. Thank you for staying with us and we hope to see you again.
