Note fondée sur 914 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
91 % des clients le recommandent
3,8 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 21 févr. 2022 sur Expedia
Bon rapport qualité prix
Commentaires de Gestion de l’hôtel
22 févr. 2022 par Manager, Gestion de l’hôtel
Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope to see you again in the future. Thank you for your valuable business.
5 sur 5
par un voyageur

Publié le 20 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2019 par Manager, Gestion de l’hôtel
On behalf of our entire staff, we thank you for your business and for rating your experience.
5 sur 5
par un voyageur

Publié le 3 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
4 déc. 2018 par Manager, Gestion de l’hôtel
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Expedia
Its really clean
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Karen,We are delighted to hear that you found our hotel to be clean. Our team works hard to ensure a high standard of cleanliness for all our guests to enjoy their stay to the fullest. If you have any further feedback or suggestions, please do not hesitate to reach out. Thank you for choosing to stay with us!
5 sur 5
par un voyageur de Pineville

Publié le 16 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Cristiane,Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience and will take your comments into consideration for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
3 sur 5
par un voyageur

Nice on outside average on inside

Publié le 15 août 2024 sur Hotels
Young girl at the front knew nothing and could not answer questions. Manager needing to enter apt while I was in night clothes to check for what new things they needed to order. That should have been done before I checked in. Bed linens damp due to housekeeping not drying properly. Not worth the money, small, old furniture etc. Breakfast was ok , but juice machine was down and clerk was missing half the time. No ice machine.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for the inconvenience you experienced during your stay. Your feedback on our staff's knowledge, room maintenance, and breakfast service is valuable for us to improve. We recommend contacting our management team directly to discuss your concerns further. We appreciate your insights as we strive to enhance our guests' experiences.
2 sur 5
par un voyageur

Publié le 14 août 2024 sur Expedia
It’s out of date and lots of things are broken. AC was squeaky the whole time. Only 3 small crappy pillows on the bed. Not many options for breakfast.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Stephani, We regret to hear about your experience and appreciate you sharing your feedback with us. Rest assured that we have shared your comments with the relevant departments for their review. We strive to provide a comfortable stay for all our guests and apologize for any inconvenience caused. Please feel free to reach out to our management team directly to further discuss your concerns.
2 sur 5
par un voyageur

Disappointed

Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Mark, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you would like to share so we can address your concerns. We value your input and hope to have the opportunity to welcome you back in the future.
4 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Amanda, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
3 sur 5
par un voyageur

Publié le 3 août 2024 sur Expedia
The proberty is pretty outdated but it was a decent hotel.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Amanda,We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing to stay with us.