Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,7 Service et personnel
2,4 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Motel bien
Publié le 31 mars 2024 sur HotelsBon petit motel
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jacques,Thank you for your feedback! We're delighted to hear that you had a pleasant stay at our motel. We strive to provide a comfortable experience for all our guests, and we're glad to see that reflected in your review. We hope to welcome you back again soon!Sincerely, Miran PatelHotel Manager
par un voyageur
Hotel de "mer..de"
Publié le 12 déc. 2022 sur HotelsSurtout ne pas s'y aventurer, très sale, accueil déplorable, bruit toute la nuit, petit déjeuner très léger un pain de mie et café.....et j'en passe
par un voyageur
Nul
Publié le 23 juin 2022 sur HotelsNul,sale et accueil lamentable
par un voyageur
Publié le 16 juill. 2019 sur Hotels
Pas propre du tout
par un voyageur
Publié le 29 sept. 2024 sur Expedia
I showed up to the property to check in with my service dog and was told because I wouldn’t show her Id card I could not check in and would not receive a refund And I had already paid for a whole week stay I wasn’t sure what to do I used all the money I had to book my room this wa a horrible experience for me and my service dog
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jillian,Thank you for sharing your experience. We understand the importance of accommodating service animals and the challenges you faced during your check-in. Our staff is trained to assist guests while adhering to policies. We will address your concerns to ensure clarity in our communication and procedures moving forward. Your feedback is valuable in helping us improve our services.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Veronica,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Miran PatelHotel Manager
par un voyageur
Stay from Hell
Publié le 29 sept. 2024 sur HotelsIt was a horrible experience. First our key didn’t work and had to walk all the way back around the building to get it redone. That took about 20 minutes.
When I got back and let myself and my family into the room, there was a large stain on the carpet by the AC unit, cigarette burns all over the comforters which was interesting because we were in a Non Smoking room. Dead bugs along the edge of the room. The TV would turn on but there was only sound no picture. The toilet leaked water from the handle every time you flushed it.
There were large cockroaches outside on the walls and windows of the building. It was an absolutely horrible experience and will never stay at a super 8 again if I can help it. It didn’t feel safe at all and we had children traveling with us.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kevin,We appreciate your feedback and take your concerns seriously. Our hotel prioritizes cleanliness and safety, conducting regular inspections and maintenance. This experience does not reflect our standards, and we will review your comments to ensure necessary improvements are made. Thank you for your input.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Floors appear to have not been cleaned in... Some time. Crumbs and even crumpled up papers around, tons of hair and stickiness in the bathroom. Bathroom surfaces appeared to have had a basic wipe down, and the sheets were changed. But the room was in desperate need of a deep clean. Every nook and cranny was almost shockingly grimy (and my standards for clean are not high, folks, I often stay in hostels). This was dirty enough that I checked for bed bugs. I didn't find bed bugs, but the sheets and towels were all covered in orange and brown stains (like... At least use some bleach? Everything was white), and I did find a hairy-looking bug hanging out between the mattress and box spring. Probably enjoying the feast of crumbs and hair there. Shower was moldy. Bathroom door was hanging on by one hinge, and the handle appeared to be taped on. When we got to the room the temperature was set to 61 degrees? I was genuinely shocked that the place was in such disrepair and so dirty.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Spencer,Thank you for your detailed feedback. We understand your concerns regarding the cleanliness and condition of your room, and we take them seriously. While we're glad there were no bed bugs, the overall experience you described is far below our standards. Rest assured, we are reviewing these issues with our housekeeping and maintenance teams to ensure improvements are made. We appreciate you bringing this to our attention and will use your input to enhance the quality of our accommodations.Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
horrible
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear James,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused on improving that. Anyway, your feedback is important to us and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Miran PatelHotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christiana,We apologize for not meeting your expectations during your recent stay, as indicated by your rating of 2 out of 10. Your feedback is essential to us, and we would appreciate any additional information you could provide about your experience. Please know that we take your concerns seriously and are committed to addressing them to improve our services. We hope you'll consider giving us another opportunity to provide you with a better experience in the future.Sincerely, Miran PatelHotel Manager
