Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
House
Publié le 24 nov. 2024 sur HomeAwayGreat property for friends
par un voyageur
Great stay!
Publié le 3 sept. 2024 sur HomeAwayWonderful stay
Commentaires de Gestion de l’hôtel
17 sept. 2024 par VrboOwner, Gestion de l’hôtel
It was a pleasure hosting you Brandon! You are welcome to stay with us anytime.
par un voyageur de St. Louis
Adult family
Publié le 6 mai 2024 sur HomeAwayWe were in town for a funeral and the property manager was very responsive and accommodating for the last minute check in, day of reservation. The location was perfect for us since all the arrangements were in Bedford and Colleyville. We also made a trip into Fort Worth, so that was convenient too.
The house was nice, a typical ranch style original to the area. The mattresses were all very comfortable, firm and seemed new. The kitchen and bathrooms were renovated well with higher end finishes, though the rest of the renovations seemed to just cover underlying issues. There was a mildew, musty smell, guessing there may be some water damage that was covered up by the flooring. The jack and jill bathroom shower was small so it was tough to keep the water from leaking out the door, so just laid towels down to absorb.
The number of rooms was perfect for our family of 5, parents with adult kids.
We didn't use the hot tub or pool, but they looked nice. Amenities were nice, provided soap, towels, laundry, etc.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par VrboOwner, Gestion de l’hôtel
We're so grateful for your positive review! We have taken note of your feedback regarding the musty smell. Our maintenance have conducted a thorough inspection and will start with improvements. It was a pleasure hosting you, and we're delighted that you enjoyed your stay. Looking forward to your next visit!
par un voyageur
DO NOT RENT THIS HOUSE
Publié le 8 févr. 2024 sur HomeAwayI have nothing good to say about the house- it is sad, tired and not fresh at all. When we arrived for our week long stay, the floors were not clean. There was hair and dirt on the bathroom floors, some of the towels were dirty and there was even dried mud on the coffee table. The kitchen cabinets didn’t look like they had been wiped out in some time. The outside fence is falling apart, the furniture is not comfortable and the house sits directly on a busy road with loud traffic noise, especially early morning hours. The next door neighbors were smoking weed outside on a nightly basis. 4/6 of us had cold showers the first morning we were there. To the managing companies credit, they sent a cleaning crew out to clean the floors and were quick to respond to any questions we had, however I cannot recommend booking this house to anyone.
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
We appreciate you for sharing your feedback. We're sorry to know that the stay was not as you expected.
We regret that we were not made aware of any issues during your stay, as we would have been eager to address them promptly. Our professional cleaning crew usually does a great job maintaining the property, and we apologize for the oversight you experienced. We’ll ensure to address this and improve for the future.
We appreciate your input and will use it to improve our services for a better guest experience.
par un voyageur
Excellent Stay!!!
Publié le 21 déc. 2023 sur HomeAwayThis property was perfect for our large group of eight. We were in town to bury our dear oldest brother. The space was large enough for each of us to feel comfortable. The kitchen was equipped with needed accommodations including a Keurig for much needed morning coffee. The property manager communications was quick and accommodating. Loved our stay!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
Your feedback is like a ray of sunshine Joyce! We're grateful for your kind words and positive review. Can't wait to host you again for another memorable stay.
par un voyageur de Humble, TX
Great place
Publié le 27 sept. 2023 sur HomeAwayThis house was so cute! Perfect for a last minute weekend getaway and the pool was just what we needed in this hot Texas summer.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par VrboOwner, Gestion de l’hôtel
What a fantastic review, Bridget! We're glad you enjoyed your visit and hope to see you again soon.
par un voyageur
Work excursion
Publié le 5 août 2023 sur HomeAwayWe booked the home as it was close to my husbands office and it had a pool! The house was lovely and had everything we could ever need. The owners were responsive and easy to work with.
The 4-stars for location is simply because we had a small dog that requires walks. The area was not great for walking our four-legged toddler due to the street, NOT the area. We felt totally safe in the area, the street just could get busy.
We really did love the house and the master bed was AMAZING!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par VrboOwner, Gestion de l’hôtel
You were a great guest, Tracee. We would be happy to host you again at any time!
par un voyageur
Quick trip to see family
Publié le 13 juill. 2023 sur HomeAwayProperty was as shown in pictures, it was very comfortable and large enough for all of us. Most importantly it was very clean. The check in process gave me a little anxiety. I don't know if I missed a step on the way there, but I thought I had filled out everything I needed too. I hadn't received a door code, so I messaged at 3:45 for a 4:00 check in and the host asked lot of questions. Had me wait in the driveway for about 20 minutes while he "checked things out". I guess we passed whatever he had to check out and were very pleased with the house. Later I found out from my sister that people had been renting houses in North Richland Hills and throwing large parties and trashing houses. So that may have been what happened here.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us Susan. We apologize for the issue with check-in. We understand your feedback regarding our check-in process. We have previously experienced complaints due to unauthorized gatherings and parties, and our priority is the safety of our guests and the community which is why it is important that our preliminary questions were answered and there is an agreement to our house rules. We appreciate your understanding and we look forward to hosting you again.
par un voyageur
Great Location
Publié le 18 juin 2023 sur HomeAwayGreat location, nice neighborhood. Lots to do near by.
Beds are comfy with 3 bathrooms.
Commentaires de Gestion de l’hôtel
22 juin 2023 par VrboOwner, Gestion de l’hôtel
You were a great guest, Sheila. We would be happy to host you again at any time!
par un voyageur
Awesome Stay!
Publié le 15 mars 2023 sur HomeAwayVery nice home, the property manager was very proactive and responsive to any concerns. Would definitely recommend😊
Commentaires de Gestion de l’hôtel
30 mars 2023 par VrboOwner, Gestion de l’hôtel
We are glad to be part of your awesome experience, Sherrel. As a host, it's our top priority to make sure guests' needs are attended to immediately. We would be happy to host you again at any time!
