Note fondée sur 325 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 avr. 2024
Commentaires de Gestion de l’hôtel
7 mai 2024 par April, Gestion de l’hôtel
Thank you for your feedback!! We hope to see you again soon!April IbarraFront Office Manager
par un voyageur
Publié le 7 avr. 2024 sur Expedia
Me an my fiance loved our stay
Commentaires de Gestion de l’hôtel
12 avr. 2024 par April, Gestion de l’hôtel
Thank you for your feedback, we will share it with our teams. We look forward to seeing you again. Best,April Ibarra Front Office Manager
par un voyageur
Publié le 2 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 avr. 2024 par April, Gestion de l’hôtel
Thank you so much for your feed back.We hope to see you again.April IbarraFront Office Manager
par un voyageur
Publié le 1 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 avr. 2024 par April, Gestion de l’hôtel
Thank you so much for your feed back.We hope to see you again.April IbarraFront Office Manager
par un voyageur
Publié le 30 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 avr. 2024 par April, Gestion de l’hôtel
Thank you so much for your feed back.We hope to see you again.April IbarraFront Office Manager
par un voyageur
The Sinclair, Autograph Collection, Fort Worth
Publié le 29 mars 2024 sur HotelsThe Sinclair - Highly recommend to anyone staying in the Fort Worth area. Concierge and front desk were extremely welcoming and warm upon arrival and all throughout my stay. My room was very clean (trust that I look at multiple reviews before deciding on what hotel I stay in, cleanliness is my top priority - and it was immaculate. Upgraded features in the room, the most comfortable bed and pillows, and very quaint.
The ONLY issue I had was staying right next to the elevator. I can't wait to come back, but will make sure I ask for a room not by the elevator.
Thank you for a wonderful stay, Sinclair!
Commentaires de Gestion de l’hôtel
29 mars 2024 par April, Gestion de l’hôtel
Thank you for your feedback, we look forward to seeing you again! April IbarraFront Office Manager
par un voyageur
Publié le 25 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Marketing Manager, Gestion de l’hôtel
Thank you, Joe, for the 5-star review!
par un voyageur
Publié le 25 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2024 par Marketing Manager, Gestion de l’hôtel
Thank you, Beverly, for the five star review!
par un voyageur
Publié le 24 mars 2024 sur Expedia
There was remnants from the previous reservation in my room… like red petals, a bottle of wine, and 2 balloons. Just doesn’t make me feel the best knowing these items weren’t cleaned. Makes me wonder what else wasn’t cleaned. Very nice people, great food downstairs, and fun stuff to do around the hotel. All in all, it was just a decent stay.
Commentaires de Gestion de l’hôtel
24 mars 2024 par April, Gestion de l’hôtel
Good Afternoon,We sincerely apologize that we did not meet your expectations; it our goal to exceed expectations and we did not adhere to our standards. We appreciate your business and feedback; we will use this information to improve our processes and more importantly do better for all of our guests. We have shared your experience with all of our departments as a stepping stone in our goals to exceed expectations. Sincerely,April IbarraFront Office Manager
par un voyageur
Excellent atmosphere and customer service
Publié le 17 mars 2024 sur HotelsExcellenance in customer service and customer satisfaction from the start of your stay to the time of check out. The valet team is amazing and took great care of me and my daughter, from opening doors for us to using an umbrella to make sure were dry during a thunderstorm. They always had smiles on their faces. The front staff and the bellman made sure everything wad taken care of including sending a bottle of champagne to our room to help us celebrate my birthday. I would recommend to everyone.
Commentaires de Gestion de l’hôtel
18 mars 2024 par April, Gestion de l’hôtel
Thank you so much for your feedback, we will share this with the rest of the teams to celebrate the successes. We hope to see you again.April IbarraFront Office Manager
