Note fondée sur 388 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,8 Service et personnel
2,9 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Moana
Hôtel correct
Publié le 14 mars 2017 sur HotelsSéjour correct, manque le service de nettoyage de chambre. Pas de couvert à disposition.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the 4/5 rating, JoAnna!We're thrilled you enjoyed your time at WoodSpring Suites Forest Hill so much! We look forward to sharing an even better experience with you soon. Have a lovely day!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Too many dogs
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Customer Service, Gestion de l’hôtel
Marsha, thank you for sharing your feedback. The hotel values all guests, including those with service animals, but understands that the presence of many pets can be overwhelming for some. The team will take your comments into consideration to ensure a comfortable stay for everyone.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
😤
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Customer Service, Gestion de l’hôtel
Alejandra, it is disappointing to see that your stay did not meet expectations. Your experience is important to us and any specific feedback you could provide would be greatly appreciated. We strive to offer a pleasant stay for all guests.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Customer Service, Gestion de l’hôtel
Greetings JoAnna,We are thrilled you enjoyed your stay at WoodSpring Suites Forest Hill. We hope to welcome you back soon!
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Clean!! Nothing fancy...but definatley has everything needed for a comfortable stay and ITS CLEAN!! Staff is friendly, good customer service....very refreshing!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Customer Service, Gestion de l’hôtel
JoAnna,Thank you so much for your fantastic review of WoodSpring Suites Forest Hill! It's wonderful to hear that you had a comfortable stay and found everything to be clean and the team members friendly. We're glad you appreciated the good customer service. We look forward to welcoming you back soon!
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Customer Service, Gestion de l’hôtel
We appreciate you taking the time to share your feedback, Rickey.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.
par un voyageur
Publié le 30 juin 2024 sur Expedia
I didn't like the fact that we had to pay for Wi-Fi and it had no amenities besides laundry
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Customer Service, Gestion de l’hôtel
Nina, thank you for providing your feedback. The Wi-Fi fees and available amenities are aspects we'll certainly consider as we strive to improve guests' experiences. We appreciate your stay and hope to have the opportunity to serve you better in the future.
par un voyageur de Shreveport
Publié le 24 juin 2024 sur Expedia
The property needs to be updated as a whole.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Customer Service, Gestion de l’hôtel
BreKendria, thank you for your feedback. The team is constantly looking for ways to improve the property and your comments are valuable for that process. We hope we have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Mary.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
