Ratings based on 32 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 4, 2022 on Expedia
by A traveller
Posted Aug. 18, 2020 on Expedia
The hotel is dated, is in need of renovation. Other than good location, nothing is special about it.
by A traveller
Very nice if a little tired.
Posted Sep. 7, 2019 on HotelsStayed here for 4 nights whilst visiting friends. We moved rooms on arrival as we were right next to the gym and pool and were worried about the noise however the hotel was very quiet so wouldn’t have been a problem. New room was on the 3rd floor, not sure it was worth an extra €30pn but we could at least see the sea!
Breakfast was ok, nice juice but couple we please be trusted with glasses instead of plastic beakers!!
Nice to cycle into the town about 5mins or a pleasant 12min walk but we had to pay €10 for each bike per day so check this??
Ok bathroom with shower over the bath but nice towels and a hairdryer once you got the hang of just about did the job!
Pillows are those horrible lumpy bouncy foam ones, I did ask for feather but no joy so definitely put one in your car if driving!
The pool is not for lengths just a cool off but was very pleasant with the jets and fountains and a bonus we never shared it with anyone else as only room for about 6 beds, most of which were broken so these must be updated. No side tables for your bits either so had to go on the very tired rickety decking.
Lovely gardens with a nice bar area but sadly never open in the day until 5pm, there is however a nice hotel bar.
Overall a very pleasant stay and great value for money and would definitely recommend and look forward to returning!
Comment from Hotel Management
Sep. 7, 2019 by Jessica, Hotel Management
Thank you Kelly for staying here in the hotel, we hope to see you again for a next stay.
Best regards,
by A traveller
Posted Jun. 16, 2019 on Expedia
great reception staff very poor décor and lousey breakfast rotten fruit stale pastries tv in reception area unable to view as no seeting near
Comment from Hotel Management
Jun. 18, 2019 by Jessica, Reception, Hotel Management
Thank you for choosing our hotel, we really appreciated your good review regarding our reception staff and we will do our best to satisfy the shortcomings you found.
Best greetings
by A traveller
Lovely hotel would recommend
Posted Oct. 1, 2018 on HotelsLovely hotel with a good range of facilities. Room was spacious and clean. The sink was cracked and had been patched up. Sadly there was not near access to the beaches as they are all privately owned. Hotel is within walking distance of the centre which has a good range of restaurants. Staff were efficient and friendly. Breakfast was very good with a wide choice. I would stay at the hotel again.
Comment from Hotel Management
Oct. 5, 2018 by Jessica, Hotel Management
Dear Jennifer,
We are so glad to read this beautiful review from you.
We definitely hope to see you again in the future.
Bes regards
HOTEL ACAPULCO STAFF
by A traveller
Posted Jul. 22, 2018 on Expedia
Small rooms.
Comment from Hotel Management
Jul. 31, 2018 by Jessica Nocerino / Room Division Manager, Hotel Management
Dear Guest,
Thank you for your review, we hope yo see you again in the future!
Recommended
for Everyoneby A traveller from NE England
Nice quiet hotel
Posted Sep. 13, 2016 on ExpediaBed & breakfast stay. Buffet continental breakfast plus scrambled egg and bacon most mornings. Good quality and plentiful. Room comfortable limited pool facilities but not a problem for us personally. Maybe for those with children. One family would be enough to make the area full.
by A traveller
Posted Sep. 14, 2023 on Expedia
Struttura bella e posizionata nel verde. Personale professionale e cortese.
La consiglio.
by A traveller
Posted Aug. 30, 2023 on Expedia
Buono un po' distante dal centro e dalla spiaggia
by A traveller
Posted Aug. 13, 2023 on Hotels
L’albergo si presenta elegante discreto e curato
Il suo personale gentile ed efficiente …. Se proprio vogliamo criticare qualcosa la mancanza di un parcheggio privato.
Ma torneremo perché siamo stati proprio bene
Grazie
