Note fondée sur 135 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very beautiful hotel and room and best service
Publié le 28 avr. 2024 sur HotelsIt was a great experience that I had at this beautiful Sofitel hotel. The spacious rooms are very beautiful and very comfortable, the service was perfect, welcoming and very pleasant. Phoenix was exceptional and provided perfect service and very efficient service and took care of all details and made my stay very pleasant. I recommend this beautiful and welcoming hotel and I will book there again in the future. The location is perfect. I had again an amazing experience. Thank you to the hotel team and in particular to Phoenix for its high quality of service.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Alice, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
par un voyageur de Marseille
Publié le 24 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2018 par Lydia Li, Gestion de l’hôtel
Dear Valued Guest,
Bonjour, greeting from Sofitel Foshan!
Thank you for choosing Sofitel Foshan, and we very much appreciate your comments regarding your stay experience.
The quintessence of French Elegant Art combining with Local Ling-nan Culture shows by the modern and luxury decoration, as well as the delicate and elegant ornament in our hotel. In the meantime, we advocate mixing French Elegance into our guest service, and ensuring our guest feel at home with us.
Thank you again for sharing your experience, and we are looking forward to welcoming you back in the near future.
Sincerely,
Lydia Li
Guest Experience Manager
Sofitel Foshan
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Alice, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Alice, Gestion de l’hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Alice, Gestion de l’hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Alice, Gestion de l’hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
par un voyageur
Publié le 7 juin 2024 sur Expedia
Overall pretty nice stay. Only issue was that there was no microwave in the room, so we had to ask one of the attached dining areas if they could heat up leftovers for us. After one agreed the night before, when we arrived the morning we wanted to heat up food, they told us they needed to charge us around 30 RMB (~5 USD) per dish.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Alice, Gestion de l’hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
par un voyageur
Publié le 5 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Alice, Gestion de l’hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
par un voyageur
Publié le 23 mai 2024 sur Expedia
My stay in this hotel was one of the most beautiful times. The hotel is wonderful in all its details. I love to thank all of the staff , and I especially thank Mr Carroll and Ms Season
Commentaires de Gestion de l’hôtel
28 mai 2024 par Alice, Gestion de l’hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
par un voyageur
Publié le 21 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2024 par Alice, Gestion de l’hôtel
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alice ChenGuest Experience Manager
