Avis Lakefront Home w/ Game Room, Theater & Dock!

From the owner: "Dear Jennifer, thank you so much for your kind review! We are so happy to hear that you and your family enjoyed all the home has to offer! It was great meeting you! We look forward to welcoming you back in the summer! The Chain of Lakes is a truly beautiful place!

From the owner: ''Hi Nicole,We are so glad to hear that you and your group enjoyed the home and found it comfortable and fun!We hope to see you back in the Spring and Summer!Thank you for again for staying with us!''

From the owners: Hi Erin, We are truly disappointed you did not experience the best of what Captain's Cove has to offer. And we are sorry the measures we took to enhance your stay did not meet your expectations. We strive to give our guests the absolute best experience they can possibly have at our home. We are extensive users of vacation rentals and, in every interaction with our guests, we try to put ourselves in their shoes. We felt we did this during your visit, and we were quite surprised to see your review. During this time of the year, we regularly get fowl as they migrate south and, on occasion, they leave droppings between the time we clean the house and when guests check-in. We clean our deck using a broom, which we have designated specifically for that purpose. When you called to inform us of the mess we explained where the broom was located within the home, so we are perplexed by your characterization of the circumstance. To avoid any confusion in the future, we have implemented other measures to resolve the duck poop matter going forward. Regarding the propane tank, we were genuinely sorry for the inconvenience caused when you encountered the tank ran empty. This is why not only offered to reimburse you for the tank, but we reimbursed you four times the value of the replacement tank you had to procure. To reiterate, we are regular users of vacation rentals, so we do understand the impact of different circumstances on your experience. It is with this as a backdrop that we have and will continue to do all in our power to make our guests' stay as enjoyable and as memorable as possible. If you change your mind and decide to return to Captain's Cove, we will do all we can to exceed your expectations.

From the owners: Hi Parker, we are so glad to hear you had a great stay! The Chain of Lakes is indeed a beautiful spot and we are happy that you and your family enjoyed all that Captain's Cove has to offer. We hope to see you and your family back again!