Note fondée sur 20 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
100 % des clients le recommandent
4,0 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 12 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Gaone Timile, Gestion de l’hôtel
Dear Ms NomathembaThank you so much for taking time to share your experience with us. We truly appreciate your valuable feedback and are thrilled to hear that you enjoyed your stay at our hotel.We look forward to the opportunity of welcoming you back in the near futureKind regards,Gaone TimileCresta Thapama Hotel
5 sur 5
par un voyageur

Publié le 18 juin 2023 sur Hotels
Excellent stay especially the check. Gentleman at the reception was very friendly and helpful
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Gaone Timile, Gestion de l’hôtel
Dear Ms MthokozisiThank you so much for taking time to share your experience with us. We truly appreciate your valuable feedback and are thrilled to hear that you enjoyed your stay at our hotel.We look forward to the opportunity of welcoming you back in the near futureKind regards,Gaone TimileCresta Thapama Hotel
4 sur 5
par un voyageur

Publié le 22 mars 2023 sur Expedia
I like the service of the porter. They made me feel at home.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Gaone Timile, Gestion de l’hôtel
Dear MinenhleThank you so much for taking time to share your experience with us. We truly appreciate your valuable feedback and are thrilled to hear that you enjoyed your stay at our hotel.We look forward to the opportunity of welcoming you back in the near futureKind regards,Gaone TimileCresta Thapama Hotel
1 sur 5
par un voyageur

Publié le 22 déc. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Gaone Timile, Gestion de l’hôtel
Dear Mr Simba,Thank you for your time and assistance in completing the Cresta Thapama Hotel Guest Feedback Questionnaire.We are sincerely sorry for the lapse, we promise to better our service delivery going forward.Your feedback is invaluable as we continually strive to improve our services.Kind regards,Gaone TimileCresta Thapama Hotel
5 sur 5
par un voyageur

Publié le 11 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2022 par Gaone Timile, Gestion de l’hôtel
Thank you for taking the time to complete the survey about your stay at Cresta Thapama Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Cresta Thapama Hotel again soon!
4 sur 5
par un voyageur

A very good stay

Publié le 19 janv. 2022 sur Hotels
Our stay was pleasant and the staff friendly
Commentaires de Gestion de l’hôtel
25 janv. 2022 par Thapama, Gestion de l’hôtel
Good day Thank you for you feedback and hoping to see you soon
1 sur 5
par un voyageur

Publié le 16 sept. 2021 sur Expedia
We were told to pay again even though we had already paid online. Thats very bad
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Gaone Timile, Gestion de l’hôtel
Dear Mr Joachim,Thank you for your time and assistance in completing the Cresta Thapama Hotel Guest Feedback Questionnaire.We are sincerely sorry for the lapse, we promise to better our service delivery going forward.Your feedback is invaluable as we continually strive to improve our services.Kind regards,Gaone TimileCresta Thapama Hotel
3 sur 5
par un voyageur

Food, the Chef needs to do a better job

Publié le 19 juill. 2021 sur Hotels
The food, no variety and not appetizing
Commentaires de Gestion de l’hôtel
11 août 2021 par Gaone Timile, Gestion de l’hôtel
Thank you very much for the feedback. kindly furnish us with your contacts for more clarity, so as we rectify on the issue highlighted.
2 sur 5
par un voyageur

Power starved in Francistown!

Publié le 9 juin 2021 sur Hotels
The hotel had a power power problem which left the rooms and restaurant in the dark for a few hours. Power did not come on until after I went to sleep and then BANG lights came on aircon on and I was now awake. When asked, the front desk gave a basic brush off saying a few minutes which turned into hours. This was a issue for the Cresta hotel as the hotel and casino across the street had power. A flashlight would have been useful.
Commentaires de Gestion de l’hôtel
15 juin 2021 par Ludo Gaboete, Gestion de l’hôtel
Good Afternoon First I would like to apologies for what happened, the hotel was experiencing the power cut for that day. So when our maintenance attended the issues it was realized that we had one electric cable which needed to be replaced. We have managed to fix the problem,We wish to welcome you back again to Cresta Thapama Hotel My sincere apology once again Regards
4 sur 5
par un voyageur

Cresta Thapama Garden

Publié le 15 déc. 2019 sur Hotels
If you appreciate flowers, trees, and ambiance you will love this hotel. We came in at night and were surprised just how gorgeous the grounds were in daylight. We had a delicious breakfast, and then couldn't wait to get outside, sit by the pool, and get some work done on our computers.
Commentaires de Gestion de l’hôtel
8 févr. 2020 par Palesa, Gestion de l’hôtel
Dear Pamela, Thank you for staying at Cresta Thapama. We were delighted to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Thapama
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