Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien équipé
Publié le 1 sept. 2022 sur HomeAwayTout était à la hauteur de nos attentes.
Bien localisé, beaucoup d’espace, spa agréable après une longue randonnée.
Seul bémol, présence de souris.
Malgré cela literie très propre, bien équipée.
par un voyageur
Great location, process not ideal.
Publié le 17 nov. 2024 sur HomeAwayThe fees associated with the rental cost mode than the nights stay making this way more expensive than intended. No where in the listing are the check-in instructions because you have to create an account through Vacasa to verify your identity before a code is emailed to you. I "messaged the host" to notify them I never received an email act e recieivng a text stating that I was going to and it was all just very confusing until I googled Vacasa myself and created an account. This is incredibly difficult to accomplish when you're in an area that has little to no service. Overall the properly was very enjoyable but the check in process makes me not want to do it again.
Commentaires de Gestion de l’hôtel
1 déc. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Stephanie, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Our 3rd anniversary ❤️
Publié le 9 nov. 2024 sur HomeAwayWe have stayed here in 2021 and the house was just as beautiful as before. The house was clean and the check in process was easy. The hot tub is an amazing bouns.tub id tub
par un voyageur de Boston
Easton home
Publié le 27 août 2024 sur HomeAwayIt was a great home, private location, fire pit, grill, everything that was to be expected. Nice little trail walk to the creek. I would come back.
The management company needs to clean a bit better in general; e.g., on under furniture, dust, upkeep porch, and some manicuring of the landscape is needed. The bottom of the fire pit is rotted out and owner should get a new one.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you enjoyed the home's private location, fire pit, grill, and the trail walk to the creek. We appreciate your suggestions regarding the cleaning and maintenance. We will address the cleaning concerns with our housekeeping team to ensure a better experience for future guests. Additionally, we will look into replacing the fire pit and improving the landscaping. We hope to welcome you back soon for an even better stay.
par un voyageur
Easton
Publié le 13 août 2024 sur HomeAwayThe house and property was much nicer then we anticipated. We travel with two (legitimate) service dogs and the property was perfect for them to get their exercise and just run & play. We will definitely return there.
par un voyageur de Duncan united states
Cabin in the pines
Publié le 21 juin 2024 sur HomeAwayLoved the location very clean and beautiful!!
par un voyageur
Great home, great location, but…
Publié le 26 avr. 2024 sur HomeAwayWe stayed here from Thursday night through Sunday morning. The place was clean, everything was good and I have no complaints from that aspect of our stay. However, there was mold.. and a lot of it. One entire wall, the wall in the front against the 4 seasons has an overgrowth of mold that is all over the paneling. By night 2 half of us couldn’t breath from inhaling the mold all weekend and we had to keep windows open to let in fresh air.
Once that is addressed, this place is a 10/10 stay.
Commentaires de Gestion de l’hôtel
27 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience, we're pleased you found our home clean and enjoyed your stay. That said, we apologize for any issues you encountered and want you to know you could have reported your concerns during your visit and the local team would have addressed them. Our local manager assured us that they checked the home and did not find any signs of mold. To ensure there is no mold in the home, they arranged for another inspection to be conducted. We appreciate your feedback as we view it as an opportunity to improve and we hope to have the opportunity to provide you with a much-improved experience in the future.
par un voyageur
Communication
Publié le 24 mars 2024 sur HomeAwayProperty was cozy, clean and in good condition. A few items needed addressing. We could not communicate with the host directly to address one bigger concern and the management company couldn’t resolve it. Unfortunate
Commentaires de Gestion de l’hôtel
9 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience, Jean. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our local operations manager. We have confirmed that the faucet in the home has been replaced and is now working correctly. Also, we do provide two shovels for guests to use at this home. One is near the hot tub, and the other is on the front deck. Please note that the ice machine is not listed as an amenity at this home and, therefore, is not available for use. Lastly, we would like to assure you that all beds in the homes are comfortable and suitable for sleeping. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations in the future.
par un voyageur
Nice house but problems
Publié le 7 déc. 2023 sur HomeAwayThe house was very nice and we enjoyed our stay for the most part but there were a few issues that were upsetting. The biggest problem was the lack of working WiFi. We only had internet access for the first 4 hours of our stay. It was out for unknown reasons the rest of the 4 day weekend. We contacted the management company but nothing was done. Due to the location of the property, there was no cellular service either so we were very isolated.
Others issues were that the dishwasher leaked, the kitchen was not fully equipped for cooking, there was no firewood or fire starters, and we found a condom wrapper under one of the beds. Would not return and would not stay at a Vacasa property again.
Commentaires de Gestion de l’hôtel
22 déc. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Carlie thank you for your review, we appreciate you taking the time to provide us with your valuable feedback, and we are glad you enjoyed your stay. We sincerely apologize for the inconvenience you encountered during your stay. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we truly hope to have the opportunity to impress you in the future!
par un voyageur
Great quiet stay in Francinia Notch
Publié le 27 juill. 2023 sur HomeAwayBeautiful house with great furnishings, comfortable beds, a well supplied kitchen, and plenty of outdoor amenities. Outdoor hot tub was an absolute hit with our group!
Location is remote and quiet which is great for peaceful mornings and evenings, but it's still close to Woodstock/Lincoln for daytime activities.
Be prepared to disconnect - there is wifi available but it is slow and spotty, especially with 4 users accessing at once.
