Note fondée sur 192 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Marta Leal- Guest Relations Manager, Gestion de l’hôtel
Dear Celine, I would like to take the opportunity to express my gratitude, on behalf of my colleagues, for such a wonderful rating! It is very inspiring and motivational for our team to see that we could provide a fully satisfactory hotel experience for you! We truly hope to welcome you back to our hotel in the near future. Warm regards,Marta Leal- Guest Relations Manager
5 sur 5
par un voyageur

Très bonne expérience

Publié le 19 mai 2024 sur Hotels
Bon accueil avec pommes, bonbons et boissons disponibles en accès libre à la réception 😋 L'hôtel est grand, très bien entretenu, notre chambre était très propre. Décoration au top et très bon petit déjeuner. Le sauna/hamam est ouvert le matin et en soirée, avec chaises longues, serviettes et eau minérale à volonté. A recommander.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Marta Leal- Guest Relations , Gestion de l’hôtel
Dear Mr. Tanguy, I would like to take the opportunity to express my gratitude, on behalf of my colleagues, for such a wonderful rating! It is very inspiring and motivational for our team to see that we could provide a fully satisfactory hotel experience for you! We truly hope to welcome you back to our hotel in the near future. Kind regards,Marta Leal- Guest Relations Manager
4 sur 5
par un voyageur

Publié le 20 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Marta Leal-Guest Relations, Gestion de l’hôtel
Dear Mr. Med,Thank you so much for your kind score.We are very happy to know that your stay was very pleasant and we look forward to welcoming you in the near future.Kind regards,Marta Leal- Guest Relations Manager
5 sur 5
par un voyageur

Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Marta Leal-Guest Relations, Gestion de l’hôtel
Dear Mr. Jaber,Thank you so much for taking the time to give your wonderful review.We are delighted to know that your stay was fantastic.We look forward to welcoming you in the near future.Kind regards,Marta Leal- Avani Frankfurt City Hotel
4 sur 5
par un voyageur

Hôtel moderne et bien placé

Publié le 4 nov. 2023 sur Hotels
Très bonne réception à recommander avec monsieur Kumar. Hotel bien placé et moderne, seul défaut pas de clim mais une simple ventilation, donc assez chaud pendant la nuit.
Commentaires de Gestion de l’hôtel
5 nov. 2023 par Daniela Ramirez Moreno - Guest Relations, Gestion de l’hôtel
Dear Mr. Pierre-henri,Thank you very much for letting us know your thoughts on your most recent stay at the NH Collection Frankfurt City. Also, thank you for your appreciation towards our central location as well as the great service delivered by our talented staff.
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Marta Leal- Guest Relations Manager, Gestion de l’hôtel
Dear Mrs. Ana Maria,I would like to take the opportunity to express my gratitude, on behalf of my colleagues, for such a wonderful rating! It is very inspiring and motivational for our team to see that we could provide a fully satisfactory hotel experience for you! We truly hope to welcome you back to our hotel in the near future. Warm regards,Marta Leal- Guest Relations Manager
3 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Marta Leal- Guest Relations Manager, Gestion de l’hôtel
Dear Raphael, Dear, Thank you very much for having chosen Avani Frankfurt City Hotel for your previous stay in Frankfurt and for taking the time to share your feedback with us. We are sorry to learn that you were not fully satisfied. Your score will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. Looking forward to welcoming you back to our hotel. Best Regards,Marta Leal- Guest Relations Manager
4 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Marta Leal- Guest Relations Manager, Gestion de l’hôtel
Dear Frank,Thank you very much for having chosen Avani Frankfurt City Hotel for your previous stay in Frankfurt and for taking the time to share your feedback with us. It is my real hope that you choose to create more memories with us whenever your travels bring you back to Frankfurt. With kind regards,Marta Leal- Guest Relations Manager
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Marta Leal- Guest Relations Manager, Gestion de l’hôtel
Dear Mr. Sheng Kai, I would like to take the opportunity to express my gratitude, on behalf of my colleagues, for such a wonderful rating! It is very inspiring and motivational for our team to see that we could provide a fully satisfactory hotel experience for you! We truly hope to welcome you back to our hotel in the near future. With kind regards,Marta Leal- Guest Relations Manager
5 sur 5
par un voyageur de LOS ALTOS HILLS

Publié le 1 oct. 2024 sur Expedia
outstanding breakfast. good location. convenient parking
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Marta Leal- Guest Relations Manager, Gestion de l’hôtel
Dear Mr. Winfried,Thank you very much for your amazing review. We are very happy to know that your stay was very pleasant specially mentioning the outstanding breakfast and the convenient location. We look forward to welcome you in the near future.Kind regards,Marta Leal- Guest Relations Manager