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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
4-star spa hotel near Frankfurt Trade Fair, connected to a rail/subway station

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Plus Welcome Hotel Frankfurt

Reception
Terrace/patio
Exterior
Superior Room, 1 Single Bed
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486
    Frankfurt Trade Fair
    8 min walk
    Congress Center Messe Frankfurt
    19 min walk
    Festhalle Frankfurt
    3 min drive
    Frankfurt (FRA-Frankfurt Intl.)
    16 min drive

Room options

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Refrigerator

Deluxe Room, 2 Single Beds, Refrigerator | Bathroom

Deluxe Room, 2 Single Beds, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds, Refrigerator

Junior Suite, 2 Single Beds, Refrigerator

Junior Suite, 2 Single Beds, Refrigerator

  • Sleeps 2
  • 2 Twin Beds

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Room
Scandic Frankfurt Museumsufer
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Free WiFi
Air conditioning
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4.5 out of 5, Wonderful, (1006)
The price is CA $130
per night
CA $146 total
includes taxes & fees
4 Oct - 5 Oct
Scandic Frankfurt Museumsufer

About the area

Frankfurt

Innenstadt II stay.Within a 10-minute walk of this Innenstadt II hotel, you'll find Frankfurt Trade Fair and Rebstockpark. Congress Center Messe Frankfurt and Festhalle Frankfurt are also within 2 miles (3 km).

What's nearby

  • Frankfurt Trade Fair - 8 min walk
  • Congress Center Messe Frankfurt - 19 min walk
  • Festhalle Frankfurt - 3 min drive
  • Skyline Plaza - 4 min drive
  • Alte Oper - 5 min drive

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Restaurant Stremma - ‬12 min walk
  • ‪Restaurant Veranda - ‬8 min walk
  • ‪Restaurant Verdino - ‬10 min walk
  • ‪wunderBar Lounge - ‬8 min walk
  • ‪Ong Tao - Vietnamesisches Restaurant & Bar - ‬5 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

4-star spa hotel near Frankfurt Trade Fair, connected to a rail/subway station
Best Western Plus Welcome Hotel Frankfurt offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 6 meeting rooms are available. Event space at this hotel measures 3358 square feet (312 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus Welcome Hotel Frankfurt. For a fee, parking is available.

This 4-star Frankfurt hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 7 levels
  • 3358 sq ft of conference space
  • 312 sq m of conference space
  • Built in 2011
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Plus Welcome Hotel Frankfurt offers 173 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Softwellnessbereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Arabic, English, Filipino, French, German, Italian

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: EUR 23 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Private picnics
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 33
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 44
  • Height-adjustable showerhead
  • Tile flooring in public areas
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 5.00 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Best Western Plus Welcome Hotel Frankfurt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 288 out of 731 reviews" "
Rating 8 - Good. 302 out of 731 reviews" "
Rating 6 - Okay. 86 out of 731 reviews" "
Rating 4 - Poor. 35 out of 731 reviews" "
Rating 2 - Terrible. 20 out of 731 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mitat

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but construction on some side of the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Nice bedroom on the last floor! Very friendly and helpful staff. Great breakfast. Well located with the bus and tram just across the street. Everything is perfect!
Stayed 1 night in May 2024

4/10 Poor

Surpreet

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Found a needle in the bed. The bedsheet was not changed, after asking them to. It was already dirty, when we arrived at the hotel. After telling the staff about it, they said the housekeeping is not here anymore and they can’t do anything about it. We were there for 2,5 days and I slept without a blanket. The only nice person in the staff, was a young, tall boy in the early shift and the indian guy in the night shift.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Stayed 6 nights in Apr 2024

8/10 Good

Tsenguunjav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Rizkallah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a couple of nights. Value for money perfect.
Stayed 1 night in Mar 2024

6/10 Okay

Jayesh

Business traveller
Liked: Cleanliness, staff & service
Deliberate overcharging
Incredibly disappointed as I paid booked and paid for 3 Junior Suites for 3 nights to accommodate 5 colleagues on a business trip. On arrival we were told that there were no Junior Suites available and we would be given 3 Standard Rooms instead. The receptionist confirmed that there was a substantial difference in the room rate between a Junior Suite and a Standard Room and that they could not refund the difference themselves as I had made a booking via Exepedia (I thought I made and paid for the booking via this site) and they would have to make the refund. On my return, I informed Hotels.com of the situation and asked for the appropriate refund. They said they would aske the hotel for the amount and 2 days later replied that the hotel refused to entertain a refund and there was nothing they could do. This is unbelievable. They offered, reserved and took payment for a Suite and on arrival only provided a Standard Room. Knowing that with the city totally flooded by visitors to the largest trade fair in the world there was no rooms available anywhere in the center of the city, we had no option. This is the worst billing experience i've had at any hotel anywhere and Best Western should be ashamed of scamming extra money from guests by falsely charging for rooms they did not provide. I will be taking this up with my credit card company to get satisfaction.
Stayed 3 nights in Jan 2024

10/10 Excellent

Salman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

T

Stayed 3 nights in Jan 2024

10/10 Excellent

Markus

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Gunchul

Stayed 2 nights in Dec 2023

10/10 Excellent

SANGWOOK

Stayed 4 nights in Nov 2023

10/10 Excellent

Ruben

Stayed 1 night in Oct 2023

10/10 Excellent

gerard

Stayed 3 nights in Oct 2023

10/10 Excellent

Tino

Stayed 1 night in Oct 2023

8/10 Good

Farshad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort . I'll go again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Halil

Travelled with group
It was great. Thank you
Stayed 1 night in Aug 2023

8/10 Good

Michael

Stayed 1 night in Aug 2023

8/10 Good

Hongwei

Stayed 1 night in Jul 2023

2/10 Terrible

Catharina

Stayed 1 night in Jul 2023

10/10 Excellent

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Francois

Stayed 1 night in Jun 2023