Note fondée sur 2 083 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Avec plus d'attentions ça pourrait être super !
Publié le 29 sept. 2024 sur HotelsArrivée tardive car retour vol 23h30.
Clim dans la chambre réglée sur 15⁰C du coup les draps étaient humides.
Vu l'heure j'ai plus voulu que dormir et n'ai rien fait pour demander une autre chambre!
Résultat je me suis pris un joli refroidissement.
Sinon hotel bien situé dans l'aéroport directement la chambre un peu encombrée sans le fauteuil et la table ronde ça permettrait de mieux circuler sans se heurter les orteils.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hilton Garden Inn Frankfurt Airport, Gestion de l’hôtel
Dear Patricia, Thank you for your feedback and for choosing to stay with us. We're truly sorry to hear about the discomfort you experienced with the air conditioning and the room setup. We understand how frustrating it must have been, especially after a late arrival. Your comments about the room layout are valuable, and we'll certainly review this to improve guest comfort.We hope you'll give us another opportunity to provide you with a more pleasant stay in the future.Best regards, Simona G. Hilton Garden Inn Frankfurt Airport
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hilton Garden Inn Frankfurt Airport , Gestion de l’hôtel
Dear Muriel,Thank you for choosing Hilton Garden Inn Frankfurt Airport and for your 5-star rating! We're delighted to hear that you enjoyed our stay with us. We strive to provide a comfortable and pleasant experience for all our guests. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon! Best regards, Minh-Nhat P. Hilton Garden Inn Frankfurt Airport
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Hilton Garden Inn Frankfurt Airport , Gestion de l’hôtel
Dear Emmanuel, Thank you for choosing Hilton Garden Inn Frankfurt Airport and for your generous 10-point review. We are delighted to know that you enjoyed your visit, and we hope to see you again on your future visit to Frankfurt. Kind Regards,Minh-Nhat P. Hilton Garden Inn Frankfurt Airport
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Hilton Garden Inn Frankfurt Airport, Gestion de l’hôtel
Dear Christophe, thank you very much for taking the time to review your stay at Hilton Garden Inn Frankfurt Airport. We are delighted to receive your generous 10-points rating and happy to know, that you enjoyed your time with us. We look forward to having you with us again in the near future.Kind Regards,Simona G. Hilton Garden Inn Frankfurt Airport
par un voyageur
Publié le 26 mai 2024 sur Expedia
Hôtel pratique de par son emplacement mais trouver les toilettes salies par les prédécesseurs est très désagréable !
Commentaires de Gestion de l’hôtel
27 mai 2024 par Hilton Garden Inn Frankfurt Airport, Gestion de l’hôtel
Dear BRUNO, Thank you for taking the time to review your stay with us. First of all, we are delighted to know that you enjoyed our convenient location. However, we are deeply sorry that you did not enjoy your experience at our property. Please be assured that we will forward your comment to our concerned Housekeeping Manager to take the necessary actions for the future. In such cases, please do not hesitate to contact us directly on site, so we can send housekeeping to your room or change your room. For any inconvenience experienced I would like to apologize on behalf of my entire team.Kind Regards,Simona G. Hilton Garden Inn Frankfurt Airport
par un voyageur
Publié le 14 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2024 par Hilton Garden Inn Frankfurt Airport, Gestion de l’hôtel
Dear Marie-Claude, thank you very much for taking the time to review your stay at Hilton Garden Inn Frankfurt Airport. We are delighted to receive your generous 10-points rating and happy to know, that you enjoyed your time with us. We look forward to having you with us again in the near future.Kind Regards,Simona G. Hilton Garden Inn Frankfurt Airport
par un voyageur
Parfait pour une nuit avant un voyage
Publié le 26 avr. 2024 sur HotelsTrès agréable accueil. Diner pizza très bonne.
De très bonnes informations pour le parking aéroport.
Une super literie.
Juste un bémol sur les mouchoir, paquet presque vide, et mande gel douche. Après une demande, on en a deux fois trop.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Hilton Garden Inn Frankfurt Airport, Gestion de l’hôtel
Dear valued Guest,thank you very much for taking the time to share your personal feedback about your recent stay at Hilton Garden Inn Frankfurt Airport with us. We are delighted to receive your positive review and happy to know, that you enjoyed your time with us. Thank you as well for your constructive feedback. Rest assured that your comment is forwarded to the concerned managers. We look forward to having you with us again in the near future.Kind Regards, Simona G. Hilton Garden Inn Frankfurt Airport
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hilton Garden Inn Frankfurt Airport, Gestion de l’hôtel
Dear MARTINET, thank you very much for taking the time to review your stay at Hilton Garden Inn Frankfurt Airport. We are delighted to receive your positive rating and happy to know, that you enjoyed your time with us. We look forward to having you with us again in the near future.Kind Regards,Simona G. Hilton Garden Inn Frankfurt Airport
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Très près de l’aéroport, bien insonorisé, bons déjeuner et service de repas ax chambres. La seule chose négative que j’ai à dire, c’est que les indications ne sont pas claires pour s’y rendre à partir de l’aéroport, mais quelqu’un au kiosque d’information m’a aidé heureusement.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Hilton Garden Inn Frankfurt Airport, Gestion de l’hôtel
Dear TS, thank you very much for taking the time to share your personal feedback about your recent stay at Hilton Garden Inn Frankfurt Airport with us. We are delighted to receive your generous review and happy to know, that you enjoyed your time with us. Thank you as well for your constructive feedback regarding the navigation to our hotel. As the airport operator is responsible for signage at the airport, we are unfortunately unable to influence this directly. However, please be assured that we are already in conversations to improve our signage. We look forward to having you with us again in the near future.Kind Regards,Simona G. Hilton Garden Inn Frankfurt Airport
par un voyageur
Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Hilton Garden Inn Frankfurt Airport, Gestion de l’hôtel
Dear Thomas, thank you very much for taking the time to review your stay at Hilton Garden Inn Frankfurt Airport. We are delighted to receive your generous 10-points rating and happy to know, that you enjoyed your time with us. We look forward to having you with us again in the near future.Kind Regards,Simona G. Hilton Garden Inn Frankfurt Airport
