Note fondée sur 196 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Personnel courtois, magnifique hôtel !
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Margarita * Guest Relations Manager *, Gestion de l’hôtel
Dear Gabriel, thank you for your lovely feedback. We are happy our nice staff and nice hotel made your stay elevated. We look forward to welcome you back soon to have one more brilliant stay with us. With warm regards, Margarita *Guest Relations Manager*
par un voyageur
Déception
Publié le 27 juin 2024 sur HotelsDéçue. Service à la réception froid. Et le comble- pour un 4 étoiles: plus de fers à repasser disponible. Au bout de 4 appels aucune solution proposée.
Chambres propres- mais avec l’évier à l’intérieur odeur dégoûtante d’égout.
Petit déjeuner bon.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Denny, Gestion de l’hôtel
Dear Anastasia, thank you for your review and the feedback. We appreciate the time you took to write us and share your experience. We sincerely apologize for the inconvenience that we've caused you and we can assure you that we will work on the points you've shared with us. Please, come to visit us again, we would love to impress you with our quality in nhow Frankfurt. With warm regards, Denny. *Guest Relations*
par un voyageur
Publié le 29 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Denny , Gestion de l’hôtel
Dear Fernando, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny *Guest Relations*
par un voyageur
Publié le 29 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Margarita * Guest Relations Manager *, Gestion de l’hôtel
Dear Anastasia, thank you for this kind feedback.We are pleased that we were able to meet your expectations. We look forward to welcoming you back.With warm regards,
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Lovely hotel, beds are very comfortable. The room was spotless, great shower. A little further out from the centre of Frankfurt, but an easy 30 min walk. This is a much quieter area, with many food options round about.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Denny , Gestion de l’hôtel
Dear Pamela, thank you for your lovely review and for rating nhow Frankfurt with full points. We are happy that you enjoyed your stay and that you were able to explore the area. Thank you for complimenting our cleanliness and the comfortability of our beds, we hope you were able to relax. Please, come back for another visit, we would love to have you as our guest again.With warm regards,Denny.*Guest Relations*
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Denny , Gestion de l’hôtel
Dear Michiyo, thank you for your feedback. We are happy that you enjoyed your stay at nhow Frankfurt and hope to see you very soon.With warm regards and a big smile,Denny.*Guest Relations*
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Denny , Gestion de l’hôtel
Dear Guest, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny. *Guest Relations*
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Super cute hotel! Fitness and sauna is a plus!! Friendly staff and grey atmosphere
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Denny , Gestion de l’hôtel
Dear Rungtiwa, thank you for your lovely review and the cool pictures. We are thrilled that you enjoyed your stay at nhow Frankfurt and hope to have you as our guest again very soon... this will be a pleasure. :-)With warm regards and a big smile, Denny. *Guest Relations*
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Denny , Gestion de l’hôtel
Dear Jinwoo, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny *Guest Relations*
