Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,2 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par numa Guest Experience Team, Gestion de l’hôtel
Dear Berat,Thank you so much for your rating. It would help us a lot if you could share your experience during the stay so that we can investigate from our side and get back to you with your feedback.Best regards,numa Guest Experience Team
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par numa Guest Experience Team, Gestion de l’hôtel
Dear Peter,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2024 par numa Guest Experience Team, Gestion de l’hôtel
Lieber Jacob,vielen Dank für deine Bewertung. Es würde uns sehr helfen, wenn du uns deine Erfahrungen während des Aufenthaltes mitteilen könnten, damit wir diese von unserer Seite aus untersuchen und uns mit deinem Feedback bei dir melden können.Freundliche Grüße,numa Guest Experience Team
par un voyageur
Publié le 11 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2024 par numa Guest Experience Team, Gestion de l’hôtel
Dear James,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team
par un voyageur
Publié le 17 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2024 par numa Guest Experience Team, Gestion de l’hôtel
Dear Berat,Thank you so much for your rating. It would help us a lot if you could share your experience during the stay so that we can investigate from our side and get back to you with your feedback.Best regards,numa Guest Experience Team
par un voyageur
Economical apartment in Frankfurt for a conference
Publié le 12 nov. 2023 sur HotelsThere is good and bad.
The good - my colleague and I had questions/issues with supplies and a coffee maker and the numa team helped us very quickly!
The bad - The mattress was so soft that I got a terrible backache the whole trip. I ended up putting the ironing board on top of the mattress and sleeping on it. My "intimate" balcony room was very small, so much so that you can only open the balcony door about 1 foot because the it runs into the bed. Some of the dishes were dirty and the inside bottoms of the trash cans had not been washed out.
I had no problem with the wifi. There were only a few channels on the TV that got consistent reception; no channels in English.
Cooking/dinnerware geared to one person which was my expectation.
There is a wonderful grocery store right across the street from the apartment building. You can hear the trains going by - a bit louder for rooms on the train track side.
Commentaires de Gestion de l’hôtel
15 nov. 2023 par numa Guest Experience Team, Gestion de l’hôtel
Dear Brenda,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team
par un voyageur
Publié le 11 juin 2023 sur Hotels
par un voyageur
Publié le 1 mai 2023 sur Expedia
That was wonderfull. Nice appartement with balcony. Big enough for two people. Front of the building you will find big supermarket Rewe. Just 2 minutes to the place you will find a Tram station number 17. the only problem that we had was about dishes. it was not enough glas en plate in the appartement. Toilet paper was not ook enough and we have bought it ourselves. We knew that there is no daily cleaning but at least they could put extra toilet paper and one blanket. It was cold on the weekend of 22 april. the rest great and i really recommend to book this place.
Commentaires de Gestion de l’hôtel
1 mai 2023 par numa Guest Experience Team, Gestion de l’hôtel
Dear sanam,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
par un voyageur
Publié le 22 avr. 2023 sur Expedia
Unverschämt. Ich hatte was im Zimmer vergessen nach meinem check out ist direkt das Reinigungspersonal in das Zimmer.
Beim bemerken am Abend habe ich sofort dem Kundenservice geschrieben, da das Reinigung Personal mein Gegenstand sicherlich gefunden hat. Es hieß man melde sich bei mir am folge Tag, bis heute kam keine Rückmeldung. Sehr unverschämt. Lieber ein Hotel was mehr kostet mit Rezeption und besserem Kundenempfinden als dieses wieder zu buchen.
Keine Empfehlung
Commentaires de Gestion de l’hôtel
23 avr. 2023 par numa Guest Experience Team, Gestion de l’hôtel
Liebe Eldina ,vielen Dank für dein Feedback! Wir hoffen, dass du trotz der kleinen Unannehmlichkeiten deinen Aufenthalt genießen konntest. Deine Nachricht wurde bereits an das verantwortliche Team weitergeleitet und wir geben unser Bestes, damit sich ein Vorfall dieser Art in Zukunft nicht mehr ereignet. Solltest du noch weitere Fragen oder Anliegen haben, kannst du uns jederzeit gerne kontaktieren. Freundliche Grüße,
par un voyageur
Publié le 12 mars 2023 sur Expedia
Ottimo hotel con appartamenti, all’interno si trova tutto il necessario per cucinare e per godersi la permanenza a Francoforte. Vicino al REWE e alla fermata di tram e treno.
Commentaires de Gestion de l’hôtel
20 avr. 2023 par numa Guest Experience Team, Gestion de l’hôtel
Dear Beatrice,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,
