Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Quebec, QC, CDN
Parfait pour une nuit
Publié le 9 janv. 2018 sur ExpediaLe personnel de l’hôtel est très obligeant. La chambre était propre sans plus. Ça a pris au moins 2h30 avant que les soit à une température raisonnable. Un coup réchauffé c’est bon pour un soir. On a eu pour notre argent ailleurs.
Commentaires de Gestion de l’hôtel
15 janv. 2018 par Manager, Gestion de l’hôtel
We appreciate the time you've taken to give us your thoughtful review. Thank you for your feedback regarding our hotel. We appreciate you taking the time to share your experience and to bring these matters to our attention.
par un voyageur
Publié le 22 déc. 2024
Commentaires de Gestion de l’hôtel
23 déc. 2024 par Manager, Gestion de l’hôtel
Hello Lori, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you would like to share so we can address any concerns you may have had during your stay.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Joshua,We regret to hear that your stay did not meet your expectations. Please feel free to reach out to us with any specific feedback you may have so we can address any concerns. We appreciate you choosing to stay with us.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Chris,We're thrilled to hear you had an exceptional experience at our hotel! We look forward to welcoming you back soon for another fantastic stay!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Stewart,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to share any specific feedback you may have, so we can address any concerns. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Michael, We appreciate you choosing our hotel for your stay. Feel free to contact us with any feedback you may have so we can address any concerns. We hope to welcome you back in the future for an even better experience!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Be back again
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Thomas,We appreciate your loyalty and look forward to welcoming you back in the future. Thank you for choosing our hotel for your stay.
par un voyageur
Please get better mattresses!!!
Publié le 30 sept. 2024 sur HotelsBeds were not comfortable. That’s my only complaint. Staff was friendly, room was clean
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Joshua,We appreciate your feedback regarding the comfort of our beds. We are glad to hear that you found our staff friendly and the room clean. If you have any further concerns, please feel free to reach out to our management team for assistance.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The staff was great! Had 4 rooms and everyone was very happy with them. Our family will definitely be staying again.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Linda,We are thrilled to hear that you and your family enjoyed your stay with us! It's wonderful to know that the staff provided excellent service and that all four rooms met your expectations. We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Room was clean and had no odors. Bed was comfortable. I gave the check-in 4 stars instead of 5 because i had done all the checkin on line, only to have to do it again once i got here because the manager was gone. The clerk wasn't given access to that info.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Amy, We are pleased to hear that you enjoyed your stay with us, and that you found the room clean and comfortable. We apologize for any inconvenience you experienced during check-in and appreciate your feedback for improvement in our processes. Kindly direct any further concerns to our management team for their review and assistance.
