Note fondée sur 146 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2023 sur Expedia
Hotel ok
Commentaires de Gestion de l’hôtel
24 août 2023 par PK, Gestion de l’hôtel
Thanks For your Feed back and for stay with us. see you next time you have a good day.Thanks & Regards,PK
par un voyageur
Okay if short stay
Publié le 14 août 2024 sur HotelsOkay, for short visit to see family.
Commentaires de Gestion de l’hôtel
14 août 2024 par PK, Gestion de l’hôtel
Dear Sir/Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.And on behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,PKGMEconoLodge Franklin VA
par un voyageur
Not for solo women
Publié le 13 août 2024 sur HotelsThe reception was nice and the bed and bathroom were clean, but the first thing I noticed when I walked into my room was that it was extremely damp. I couldn’t walk barefoot without my feet feeling sticky and wet, and there was an overwhelming musty smell. One lamp shade looked like it had mold growing on it.
I also felt very unsafe as a solo female traveler. There were several different groups of men standing outside their doors in every section of the motel, even though it was late on a work night, and I didn’t see a single other woman. They were loud all night, and even woke me up at 6 am yelling. When I left around 6:45 am the outside reeked of beer, and as soon as I walked out the door the men stopped talking and just stared at me as I headed to my car.
I had a terrible gut feeling the whole time and I’m glad to be out of there.
Commentaires de Gestion de l’hôtel
13 août 2024 par PK, Gestion de l’hôtel
Dear Sir/Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.And on behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,PKGMEconoLodge Franklin VA
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
22 juill. 2024 par PK, Gestion de l’hôtel
Dear Tabitha,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,PKGMEconoLodge Franklin, VA757-562-222Econo Lodge
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par PK, Gestion de l’hôtel
Dear Tish,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,PKGMEconoLodge Franklin, VA757-562-222Econo Lodge
par un voyageur
Publié le 20 mai 2024 sur Expedia
Our toilrt backed up i called and they told me they would take care of it next am ,they didnt they kept wanting to.put us in a double room not king .we left
Commentaires de Gestion de l’hôtel
21 mai 2024 par PK, Gestion de l’hôtel
Dear Shirley,First of all we really apologies for inconvenience happened with you by unfortunately. but we give you option to change same size king bed another room but you were refuse it. and we did not know why you are lying we offer 101 good king BED room which is you already booked and its most prefer affable room of other guest also.Thanks & Regards,PK
par un voyageur
Publié le 17 avr. 2024 sur Hotels
The proprietor was very nice and the room and bathroom were clean but in need of updating. Lampshades were dirty and damaged, no facial tissue, no glass for drinking, couldn’t get the air conditioning regulated. Below expected standards for Econo Lodge previous experiences.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par PK, Gestion de l’hôtel
Dear Sir/Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Please can you share your Full Name with stayed room number to check and correct ourself. And on behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,PKGM
par un voyageur
Dirty Hotel
Publié le 10 avr. 2024 sur HotelsDirty. Bugs. No refunds
Commentaires de Gestion de l’hôtel
10 avr. 2024 par PK, Gestion de l’hôtel
Dear Sir,Please say your Name, last stay room number and other reservation details. because since last 6 months we had not received any Bugs complaint.Thanks & Regards,PK
par un voyageur
Publié le 9 avr. 2024 sur Expedia
affordable great staff
Commentaires de Gestion de l’hôtel
9 avr. 2024 par PK, Gestion de l’hôtel
Dear Deanna,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,PKGMEconoLodge Franklin, VA757-562-222
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par PK, Gestion de l’hôtel
Dear Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,PKGM
