Ratings based on 895 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 21, 2024
by A traveller from Cordova
Posted Aug. 16, 2024
I thought the hot breakfast was good. The room was clean and super location.
Comment from Hotel Management
Sep. 11, 2024 by EHG/GM, Hotel Management
Thank you for staying with us. We are pleased to hear that you enjoyed your stay.
by A traveller
Posted Aug. 16, 2024
Nearby property was unkept.
Comment from Hotel Management
Sep. 11, 2024 by EHG/GM, Hotel Management
Thank you for staying with us. We are pleased to hear that you enjoyed your stay.
by A traveller
Posted Aug. 16, 2024
The property around the motel was not being used and was not a good neighbor.
Comment from Hotel Management
Sep. 11, 2024 by EHG/GM, Hotel Management
Thank you for staying with us. We are pleased to hear that you enjoyed your stay.
by A traveller
Posted Aug. 16, 2024
Comment from Hotel Management
Sep. 11, 2024 by EHG/GM, Hotel Management
Thank you for staying with us. We are pleased to hear that you enjoyed your stay.
by A traveller
Posted Jun. 29, 2024 on Expedia
Nice property
by A traveller
Posted Jun. 17, 2024 on Expedia
Hassle free!
by A traveller
Posted Jun. 14, 2024 on Expedia
Property was fine, nice team, good breakfast.
Crime issues occurring made it a little unsettling.
by A traveller
Posted Jun. 13, 2024 on Expedia
We had stayed many times in the past but this time our room smelled dirty and they didn’t clean our room I had to go get towels and waste can liners and pillows
by A traveller
Posted Jun. 8, 2024 on Expedia
I booked my stay through Expedia and received an email confirmation. However, after driving nearly 4 hours, I was told that I had no reservation and the hotel was full. I explained to the staff I had a confirmation number, even showing my itinerary and confirmation email. However, I was continuously told that I had no reservation and the rooms were full. The hotel stated they never received information from Expedia concerning my stay. Additionally, the hotel staff women showed zero compassion nor made any attempt to assist me in finding alternative lodging. I sent an email and left several voicemail messages for Eric, the manager, but as of yet I have not received a return call or response to my email. It appears the lack of customer service is top down. Very disappointed, would not recommend, first impressions are lasting and this was awful!
