Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great place to stay
Publié le 8 juill. 2024 sur HomeAwayNice place to spend thanksgiving week
par un voyageur de Advance, USA
Very pleasant place
Publié le 3 juin 2024 sur HomeAwayLoved the location, enjoyed the porch with the cool temperatures and listening to the creek below. Cleaned up the hummingbird feeder and made some feed for them and seen several enjoying it. The cabin was mostly clean, some areas needed a little bit more cleaning such as cobwebs and bathtub in upstairs bath wasn't clean. And the porches needed to be maintained a little better. But regardless of this we enjoyed the stay.
Commentaires de Gestion de l’hôtel
18 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi Karen, thank you for your review. We are happy to hear you like the location of our home, though we apologize for the issues you had with the cleanliness and porches. Please know that your feedback is essential, and we appreciate our guests' preferences as a means to improve. We have shared your feedback with our local operations manager, and they are working on it. We welcome your feedback as a means to improve, and we hope to host you for a true 5-star stay in the future.
par un voyageur
Terrible Stay!
Publié le 3 juin 2024 sur HomeAwayThe cabin was not cleaned yet upon our contracted arrival time. Cleaning crew arrived later stating they were late because of cleaning other cabins. We sat out in our car while the cabin was supposedly cleaned. Contact with VACASA was usless. Speaking to a foreigner in another contry that spoke poor English about a problem in NC is usless. They did nothing but say they would report it to the local team who would contact us about any issues. They knew nothing about refunds or even when someone local would contact us. We secifally asked cleaners to clean off the decks since they were covered with debris. After they left, we discovered that they only cleaned the top deck. There were live spiders and multiple webs throughout the house.the downstairs toliet had black stains/mold around the base of it. The storm door window had multiple dead bugs traped in the glass. The blanket on the downstairs bed was not washed but just folded and placed on the bed where we observed it had been used by prior guest on our arrival. Mutiple light fixtures in the house did not work, were missing, or had burnt out bulbs. This cabin has a queen bed, a king bed, and a twin bed. There is only one real bed room having a closet and a door for privacy. The downstairs bedroom(s) have no closets and none of the bedrooms have any storage for clothing in the way of a dresser. The one bedroom with a closet, had no hangers. TV internet and dish were impossible to watch. It froze up every 5 minutes. We never rec
Commentaires de Gestion de l’hôtel
18 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
39th/girls trip
Publié le 8 avr. 2024 sur HomeAwayTrip was awesome
par un voyageur
Great cabin
Publié le 26 févr. 2024 sur HomeAwayGreat cabin. Enjoyed the pool table!
par un voyageur
Fun cabin
Publié le 2 janv. 2024 sur HomeAwayWe enjoyed our stay at this cabin.
par un voyageur de Spartanburg
Tranquility
Publié le 21 déc. 2023 sur HomeAwayThis is our second time staying here! It is so peaceful with the sounds of the nearby creek...heaven!
par un voyageur
Awesome
Publié le 8 oct. 2023 sur HomeAwayLoved - absolutely loved every moment. Cannot wait to go back!
par un voyageur
Quiet and beautiful
Publié le 16 févr. 2023 sur HomeAwaySuper clean and a great place to stay. It's off the beat path but worth it. It's quiet with just nature. Occasional barking dogs. Nothing close by and the closest place to buy something is a gas station 15 minutes away. Suggest brining a cooler with food.
par un voyageur
Nice comfortable cabin
Publié le 14 févr. 2023 sur HomeAwayCabin is about 20 minutes from town, very nice area, you can hear the creek running across the road. Nicely furnished, beds very comfortable. We did have an issue with the shower randomly cutting off with no warning! All in all a great place to stay
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Kelly, we're so glad you enjoyed your stay. We sincerely apologize for the issue you experienced with the shower. While we encourage you to call us during your stay so that we have the opportunity to address matters at hand, we understand that our guests are simply trying to enjoy their vacation and may feel hesitant to bring forth complaints during their stay. We hope to have the opportunity to truly impress you in the future.
