Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2018 sur Hotels
Hôtel dans le centre ville. Belle piscine. Petit déjeuner avec du choix
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Renee, Gestion de l’hôtel
Thank you
par Denis
Bel hôtel, mais on entend les voisins
Publié le 15 août 2017 sur HotelsBel hôtel - Bons environs - Bonne connexion wi-fi - Bon petit-déjeuner.
Seul déception: le fait d'entendre les voisins des chambres à côté: arrivé à l'hôtel près de minuit - belle chambre, mais voisins bruyants. Réception contactée et les bruits se sont arrêtés. Quel dommage qu'un hôtel soit construit sans pouvoir régler un tel problème. Info parking: il ne restait que quelques places de libres, comme signalé par d'autres voyageurs. Cela serait vraiment un problème, si on ne pourrait pas se garer près de l'hôtel
Commentaires de Gestion de l’hôtel
4 oct. 2017 par Brandon Threet, Gestion de l’hôtel
Dear Denis, Thank you for your recent stay with us at the Holiday Inn Express & Suites in Fraser, Colorado. So glad you enjoyed our hotel. Apologize for the noise at such a late hour. We do have quite time here. I am glad the front desk handled that issue for you. Sometimes it does get tight here for the parking. So far everyone has found a spot. Maybe near future we will expand a bit. Thank you again for taking the time to give us such a nice review. Front Desk Extraordinaire Jacob
par un voyageur de GRAND JUNCTION
Publié le 11 sept. 2024
Staff was very helpful and pleasant. Breakfast had a wide amount of choices and was very good. Room was clean.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Dear Valory,Thank you for your wonderful feedback! We're delighted to hear that our staff was helpful and pleasant during your stay. It’s great to know you enjoyed the variety of breakfast options and found your room to be clean and comfortable.We appreciate your kind words and look forward to welcoming you back on your next visit!Best regards,Holiday Inn Express Fraser Team
par un voyageur
Publié le 17 août 2024 sur Expedia
It was a great stay!
Commentaires de Gestion de l’hôtel
17 août 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Hi Sophia,Thank you so much for your positive feedback! We're thrilled to hear that you had a great stay. We look forward to welcoming you back soon!Best regards,Holiday Inn Express Fraser Team
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
I wanted to take a moment to express my gratitude for your recent review. Your positive feedback is immensely appreciated and serves as a great motivation for our team. We look forward to your next stay with us.Best Regards,Holiday Inn Express Fraser
par un voyageur
Ehh
Publié le 7 août 2024 sur HotelsExpected more we always stay in holiday in express. This one is in need of a redo. The food was good and the service we received from the young man. The service when we got there was ok. The day we checked out the desk man made us wait for help for 5 min. While he had a personal call. Very unprofessional.
Commentaires de Gestion de l’hôtel
7 août 2024 par Patty Davis, General Manager, Gestion de l’hôtel
Dear Ehh,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay.I have reviewed the phone calls and your check-out time. The front desk agent was indeed talking to me about urgent overbooking issues that needed immediate attention. I apologize for the unprofessional impression this created and for the wait you experienced.We're glad to hear that you enjoyed the food and appreciated the service from our team members. Your comments about the need for renovations are noted and will be addressed to ensure we maintain the high standards you expect from Holiday Inn Express.We appreciate your loyalty and hope to have the opportunity to serve you better in the future.Warm regards,
par un voyageur de BRIGHTON
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Thank you so much for your kind review! We're delighted to hear that you had a positive experience with us. It was a pleasure having you as our guest, and we sincerely hope to welcome you back for another wonderful stay in the near future.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
All the staffs were friendly. Room snd amenities all average. Should be a $150-$180/night hotel…we paid $400 for a one night stay. I felt robbed.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Holiday Inn Express Winter Park Team, Gestion de l’hôtel
Hello Karen,Thank you for sharing your feedback. I'm glad to hear that you found our staff friendly and the room and amenities satisfactory. I understand your concerns about the price. Our hotel is situated in a prime location, which often means that room rates can fluctuate significantly due to local events and demand. During peak times, such as festivals, conferences, or special events in the area, prices can increase due to higher demand for accommodation.In addition to our convenient location, we offer several amenities that add value to your stay, including:Free Breakfast Gym Indoor Pool and Hot Tub Business Center Free Parking We aim to provide a comfortable and enjoyable stay for all our guests and appreciate your understanding. If you have any further concerns or suggestions, please let us know. We value your feedback and hope to have the opportunity to welcome you back under better circumstances.Warm regards,
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Dear Kaliesha, Thank you so much for taking the time to share your positive experience with us.We look forward to welcoming you back to our hotel in the future.Best Regards,Holiday Inn Express Fraser Team
par un voyageur
Publié le 17 juill. 2024
Was just what we needed
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Holiday Inn Express Winter Park Team, Gestion de l’hôtel
Dear Kevin,Thank you so much for your wonderful review! We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated, and it motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.Best regards,
