Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2018 sur Hotels
Hôtel dans le centre ville. Belle piscine. Petit déjeuner avec du choix
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Renee, Gestion de l’hôtel
Thank you
par Denis
Bel hôtel, mais on entend les voisins
Publié le 15 août 2017 sur HotelsBel hôtel - Bons environs - Bonne connexion wi-fi - Bon petit-déjeuner.
Seul déception: le fait d'entendre les voisins des chambres à côté: arrivé à l'hôtel près de minuit - belle chambre, mais voisins bruyants. Réception contactée et les bruits se sont arrêtés. Quel dommage qu'un hôtel soit construit sans pouvoir régler un tel problème. Info parking: il ne restait que quelques places de libres, comme signalé par d'autres voyageurs. Cela serait vraiment un problème, si on ne pourrait pas se garer près de l'hôtel
Commentaires de Gestion de l’hôtel
4 oct. 2017 par Brandon Threet, Gestion de l’hôtel
Dear Denis, Thank you for your recent stay with us at the Holiday Inn Express & Suites in Fraser, Colorado. So glad you enjoyed our hotel. Apologize for the noise at such a late hour. We do have quite time here. I am glad the front desk handled that issue for you. Sometimes it does get tight here for the parking. So far everyone has found a spot. Maybe near future we will expand a bit. Thank you again for taking the time to give us such a nice review. Front Desk Extraordinaire Jacob
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Dear Brianna,Thank you so much for the perfect rating! We’re thrilled to hear that you had a fantastic stay with us. Your feedback is greatly appreciated, and we look forward to making your next visit just as enjoyable.Best regards,Holiday Inn Express Fraser Team
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Dear Anthony,Thank you for taking the time to rate your stay with us! We always strive to provide a great experience for our guests, and we would love to hear any additional feedback you might have that could help us improve.We hope to welcome you back again in the future!Best regards,Holiday Inn Express Fraser Team
par un voyageur de GRAND JUNCTION
Publié le 11 sept. 2024
Staff was very helpful and pleasant. Breakfast had a wide amount of choices and was very good. Room was clean.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Dear Valory,Thank you for your wonderful feedback! We're delighted to hear that our staff was helpful and pleasant during your stay. It’s great to know you enjoyed the variety of breakfast options and found your room to be clean and comfortable.We appreciate your kind words and look forward to welcoming you back on your next visit!Best regards,Holiday Inn Express Fraser Team
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Quick trip for a soccer game.
Front desk was amazing. Breakfast was awesome.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Dear Tina,Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you had a great stay. Hope the soccer game went well! Our front desk team will be delighted to know they helped make your visit amazing, and we're glad you enjoyed the breakfast as well!We hope to welcome you back the next time you're in town!Holiday Inn Express Fraser Team
par un voyageur
Good stay! Bad Pay..
Publié le 31 août 2024 sur HotelsStay was incredible! All the necessities nearby and a Safeway right next door!
$50 incidental charge was a surprise, and still hasn’t returned to my account. That is a huge drawback
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Dear Joseph,Thank you so much for your kind words about your stay! We’re thrilled to hear that you found everything you needed nearby and enjoyed the convenience of having a Safeway next door.I apologize for any confusion regarding the 50 incidental charge. This is a standard hold that we release at check-out, and it typically takes a few business days for the funds to return to your account. I understand how this delay can be frustrating, and I appreciate your patience.If you have any concerns or if the charge does not return soon, please don't hesitate to reach out to us directly. We're here to help and want to ensure your experience with us remains positive.Thank you for choosing to stay with us, and we hope to welcome you back in the future!Best regards,Holiday Inn Express Fraser Team
par un voyageur
Comfort affected by work done on rooms
Publié le 23 août 2024 sur HotelsRoom was clean and comfortable.
With the exception that our comfort was affected by a very strong caustic smell of GLUE coming from work that was being done in surrounding rooms.
Also note that Pastry for breakfast was covered in mold.
Otherwise, our stay with Holiday Inn was pleasant.
Commentaires de Gestion de l’hôtel
26 août 2024 par Holiday Inn Express Team, Gestion de l’hôtel
Dear Susan,Thank you for taking the time to provide feedback on your recent stay with us. We’re glad to hear that you found the room clean and comfortable, and that your overall experience with Holiday Inn was pleasant.However, we’re sorry to learn that the strong glue odor from nearby renovations impacted your comfort. Please be assured that we are addressing this issue with our maintenance team to minimize any future disruptions for our guests.We also apologize for the condition of the pastry at breakfast. This does not meet our standards, and we are taking immediate steps to ensure that all food items are thoroughly inspected for quality.Thank you again for bringing these matters to our attention. We hope to have the opportunity to provide you with an improved experience on your next visit.Best regards,Holiday Inn Express Fraser Team
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Holiday Inn Express Fraser, Gestion de l’hôtel
Thank you so much for your kind review! We're delighted to hear that you had a positive experience with us. It was a pleasure having you as our guest, and we sincerely hope to welcome you back for another wonderful stay in the near future.
