Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur Expedia
Beau rapport qualité prix , le personnel à l’accueil m’as reçu en même temps qu’il étais sur face Time avec de la famille. Chambre mal insonoriser mais pour le prix c’était parfait
Commentaires de Gestion de l’hôtel
10 août 2024 par NJ, Gestion de l’hôtel
Dear Etienne,Thank you for your feedback! We're glad you found our hotel to be a good value. We apologize for the inconvenience caused by the soundproofing issues and appreciate your understanding. We'll take your comments into consideration as we work on improving our services. We hope to have the opportunity to welcome you back in the future!Regards,NJ
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Bon rapport qualité-prix
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Naresh, Gestion de l’hôtel
Dear Sylvie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
par un voyageur
Publié le 11 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Naresh, Gestion de l’hôtel
Dear Denis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
par un voyageur
Publié le 7 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Naresh, Gestion de l’hôtel
Dear Danielle,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
par un voyageur de Gatineau
Publié le 6 avr. 2024 sur Expedia
On est arrivé assez tard dû aux trafics. Nous avons été très bien reçus à notre arrivée malgré l’heure tardive. La chambre était impeccable. Tout était très propre. On nous avait aussi donné une chambre au premier étage ce qui a fait vraiment notre bonheur.
Commentaires de Gestion de l’hôtel
6 avr. 2024 par NJ, Gestion de l’hôtel
Dear Micheline,'Thank you for your review! We're delighted to hear that despite your late arrival due to traffic, you were warmly welcomed. It's wonderful to know that you found your room impeccable and everything very clean. We're glad we could accommodate you on the first floor and contribute to your happiness during your stay. We hope to welcome you back soon!Regards,NJ
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par NJ, Gestion de l’hôtel
Dear Daniel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
par un voyageur de Blainville
Publié le 18 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 janv. 2024 par NJ, Gestion de l’hôtel
Dear Benoit,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
par un voyageur
Publié le 15 oct. 2023 sur Expedia
The room was clean. The hotel is far from everything ( restaurants, convenience stores etc) The place is a little creepy. The place need restauration work. Other than that it was a good deal for one night.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Naresh, Gestion de l’hôtel
Dear Luc,Thank you for taking the time to leave a review of your recent stay at our hotel. We're delighted to hear that you found your room clean and that you considered it a good deal for one night.We understand your concerns about the hotel's location and the lack of nearby amenities. We're sorry for any inconvenience this may have caused. We'll certainly take your feedback into consideration as we continue to improve our services.Regarding your comment about the hotel being a little creepy and in need of restoration work, we appreciate your honesty, and we apologize for any discomfort you experienced. We are continuously working to enhance the ambiance and facilities, and your feedback is valuable in that process.We hope you'll consider staying with us again in the future, and we'll strive to provide an even better experience. Thank you for choosing our hotel for your one-night stay, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 18 août 2023 sur Expedia
Very clean, quite and excellent client service.
Commentaires de Gestion de l’hôtel
18 août 2023 par Naresh, Gestion de l’hôtel
Dear Christiane,Thank you for your wonderful review! We're delighted to hear that you found our establishment to be clean, quiet, and that our client service met your expectations. Your feedback is greatly appreciated, and it serves as motivation for us to maintain our high standards.If you have any suggestions for how we can make your experience even better, please don't hesitate to let us know. We value your input and are always looking for ways to improve.We hope to have the pleasure of welcoming you back for another exceptional experience in the future. Until then, safe travels and take care!
par un voyageur
Publié le 13 août 2023 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
14 août 2023 par Naresh, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Delivering exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we would be more than happy to welcome you back to our hotel. Your positive feedback truly means a lot to us. Safe travels, and we look forward to the opportunity of hosting you again in the future!
