Note fondée sur 402 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,3 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur Expedia
Our first room hadn’t been cleaned and the shower was still running at 7PM. Garbage bags were in the hall but with no cleaning team in sight. The sheets from the second room pull-out bed were stained and the side tables hadn’t been dusted in n a long while. We went to relax in the pool and it as so full of flies that it wasn’t pleasant. Since it was completely clean this morning, I guess the person working this morning did his job better than the guy playing on his phone yesterday.
It is a shame because the facilities are wonderful. The rooms are beautiful and surprisingly well equipped. The breakfast was perfect and the gym is very well equipped. Everything was well thought of. It is a shame the people hired to clean and keep up the facilities are not doing their jobs.
Commentaires de Gestion de l’hôtel
12 août 2024 par managing director, Gestion de l’hôtel
Thank you for the feedback, Katia. Our apologies for the oversight by our Housekeeping Team and we are glad that we could quickly relocate you to a new room immediately once we were made aware of the issue. We have taken measures to prevent these issues from occurring again in the future. Unfortunately, as with outdoor spaces such as our pool, we are unable to prevent flying insects.
par un voyageur
Publié le 26 août 2023 sur Expedia
Hôtel très bien. Propre et moderne.
La seule raison que je donne un 4* est le fait que le déjeuner, piscine et salle d’entraînement est dans un édifice à 5 minutes de marche de l’endroit (c’est un complexe de condos). Donc, à considérer pour certains.
Autrement, le déjeuner était délicieux. Un des meilleurs déjeuners compris dans un hôtel.
Commentaires de Gestion de l’hôtel
26 août 2023 par managing director, Gestion de l’hôtel
Thank you for the great feedback, Patrcja! We are happy that you enjoyed your stay with us!
par un voyageur
Publié le 30 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2023 par managing director, Gestion de l’hôtel
Thank you, Jean! We are glad that you enjoyed your stay with us.
par un voyageur
Publié le 9 janv. 2022 sur Hotels
Seule point négatifs dans la réservation ça dit déjeuner compris mais il n'y a pas de déjeuner
Commentaires de Gestion de l’hôtel
12 janv. 2022 par managing director, Gestion de l’hôtel
Thank you for the positive Feedback. We are sorry that you were unable to locate where we serve our daily Continental Breakfast. For future visits, walking, as well as driving directions are located on your TV as well as on your kitchen counter.
par un voyageur
Publié le 16 août 2024 sur Expedia
I didnt like self check in and no staff on site.
Commentaires de Gestion de l’hôtel
19 août 2024 par managing director, Gestion de l’hôtel
Good afternoon, Laura and thank you for the feedback. Unfortunately, an automated hotel is not for everyone, however, this is the way this hotel was designed, and it is stated in our property details that there is no front desk at this property. We hope you enjoyed your room and our the amenities we have to offer.
par un voyageur de WEST CHESTER
Publié le 10 août 2024 sur Expedia
Great find - plenty of space for 5 and very clean!
Commentaires de Gestion de l’hôtel
12 août 2024 par managing director, Gestion de l’hôtel
Thank you for the great feedback, Emily! We are glad that you enjoyed your stay with us.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par managing director, Gestion de l’hôtel
Thank you, Dankeshia. We are glad to hear that you enjoyed your stay with us! We look forward to seeing you again in the near future.
par un voyageur
Publié le 8 août 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
15 août 2024 par managing director, Gestion de l’hôtel
Thank you, Ryan! We are happy to hear that you enjoyed your stay with us.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par managing director, Gestion de l’hôtel
Thank you, David! we are delighted to hear that you enjoyed your stay with us.
par un voyageur
Publié le 5 août 2024 sur Expedia
Booked for a couples getaway. We thought we had access to a pool, pool tables, free breakfast, etc. We technically did although they were not near our building, located down the street in an apartment complex. Inconvenient. Room was clean and bed was comfortable. The person above or beside us blared music and was rolling something around all night. So rooms are not sound proof.
Commentaires de Gestion de l’hôtel
7 août 2024 par managing director, Gestion de l’hôtel
Thank you, Heather. We appreciate your feedback and are always striving to improve our Guest experience.
