Note fondée sur 692 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2023 par Vicki & Jody, Gestion de l’hôtel
Thanks so much for staying at our Freeport, IL hotel. We hope to always exceed your expectations.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
I was very pleased with the pleasant atmosphere and cleanliness.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Vicki Napier, General Manager, Gestion de l’hôtel
Thanks so much for your kind words regarding our Freeport, Il hotel. We hope to always exceed your expectations!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Extremely clean facility.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Vicki Napier, General Manager, Gestion de l’hôtel
Thanks so much for your kind words. We hope to always exceed your expectations!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
1st room was very dirty. Trash left in bathroom from prior guests, extremely stained and dingy feeling carpets. Smelled. Front desk attendant came up and said "It does even smell THAT bad". Um. It shouldn't smell at all. They moved us to another room but it was like we were being unreasonable. Had stated there before without problems so was very disappointed with this room and staff.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Vicki Napier, General Manager, Gestion de l’hôtel
Hi Tosha, I sincerely apologize for the experience you should not have had at our hotel. Moving you to another room was what they should have done, but the statement that it doesn't smell that bad was unacceptable. Upon further investigation, the clerk you dealt with is no longer with us due to issues like that.Please feel free to call me personally the next time you wish to stay, and I will make sure we house you properly.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Vicki Napier, General Manager, Gestion de l’hôtel
Thanks for the great rating you gave our Freeport, Il hotel. We hope to always exceed your expectations!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Great for the price!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Vicki Napier, General Manager, Gestion de l’hôtel
Thanks for the great rating you gave our Freeport, IL hotel. We hope to always exceed your expectations!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Vicki Napier, General Manager, Gestion de l’hôtel
Thanks for your great review. We hope to always exceed your expectations!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Vicki Napier, General Manager, Gestion de l’hôtel
Thanks so much for the great rating you gave our Freeport, Il hotel. We strive for excellence, and we're glad you noticed!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Vicki Napier, General Manager, Gestion de l’hôtel
Thanks so much for the great review you gave our Freeport, Il hotel. We hope to always exceed your expectations!
par un voyageur
Over night stay
Publié le 8 sept. 2024 sur HotelsThis is a very nice hotel. Rooms are clean. They offer a nice breakfast. Staff is friendly.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Vicki Napier, General Manager, Gestion de l’hôtel
Thanks for your kind words regarding our Freeport, Il hotel. We hope to always exceed your expectations!
