Ratings based on 879 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
I really enjoyed the staff for!the entertainment. The resort is well over due for an upgrade. My bathroom had a lot of mold in the shower but I took care of it with a little bleach. The free sailboating, snorkeling, And kayaking was fun. I didn't like when the people from the cruise ships came because it limited our dining. The bartender Freddy was awesome. He was very friendly and gave great service.
Comment from Hotel Management
Aug. 23, 2024 by Customer Care Viva Fortuna Beach By Wyndham, Hotel Management
Dear Brandie,Thank you for your kind review. We are glad that your overall appreciation of our Resort, its services and facilities was positive, but regret that not everything was perfect. We assure you that the involved department will be informed about your comment and we will do our utmost to improve the quality of our services. Thank you once more for your constructive feedback and we hope that we will be able to welcome you back to Viva Fortuna Beach by Wyndham in the near future.Best regards,Customer CareViva Fortuna Beach by Wyndham
by A traveller
Posted Aug. 19, 2024 on Expedia
The property is in need of some updates. I would also recommend a bit more local dishes added to the daily menu and not recycle food
Comment from Hotel Management
Aug. 20, 2024 by Customer Care Viva Fortuna Beach By Wyndham, Hotel Management
Dear Troy,Thank you very much for taking the time to post your ranking. We are sorry your experience did not meet your expectations.We hope that you afford us the opportunity to serve you again at Viva Resorts by Wyndham.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A traveller
Posted Aug. 15, 2024 on Expedia
The resort was good,went for my husband Birthday and they was supposed to decorate the room and have cake for him,but they never did not anything thing,and this was the first hotel you had to pay to use the safe.the food in the restaurant was not that good,how ever the buffet food was really good .the entertainment every night was awesome.
Comment from Hotel Management
Aug. 17, 2024 by Customer Care Viva Fortuna Beach By Wyndham, Hotel Management
Dear Claire,We are sincerely thankful for the time you took to share your ranks for our resorts in the Bahamas.We are genuinely committed to ensuring your future experiences with our resort exceed your expectations.It would be an absolute honor to have the opportunity to welcome you back for another stay in the near future.Warmest regards,Customer Care TeamViva Fortuna Beach by WyndhamBest regards,Customer CareViva Fortuna Beach by Wyndham
by A traveller from Calgary
Posted Aug. 14, 2024 on Expedia
I loved how green and very serene the place was, it made my stay twice more peaceful than I even expected.
Didn’t quite like how there was only one pool and you had to get in really before it turns into a party.
In general, it’s a beautiful place.
Comment from Hotel Management
Aug. 14, 2024 by Customer Care Viva Fortuna Beach By Wyndham, Hotel Management
Dear Jeremiah,We are sincerely thankful for the time you took to share your ranks for our resorts in the Bahamas.We are genuinely committed to ensuring your future experiences with our resort exceed your expectations.It would be an absolute honor to have the opportunity to welcome you back for another stay in the near future.Warmest regards,Customer Care TeamViva Fortuna Beach by Wyndham
by A traveller
Posted Aug. 14, 2024 on Expedia
Good
Comment from Hotel Management
Aug. 14, 2024 by Viva Fortuna Beach By Wyndham, Hotel Management
Dear Ray,Thank you for the fantastic review about your recent stay at Viva Fortuna Beach by Wyndham.It's a pleasure for us to read your positive review about our staff, services and facilities, that motivates us to keep offering a warm service.Hoping to welcome you back soon.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A traveller
Posted Aug. 11, 2024 on Expedia
Comment from Hotel Management
Aug. 14, 2024 by Viva Fortuna Beach By Wyndham, Hotel Management
Dear Satvir,We would like to express our deepest gratitude for your comments.We are very pleased to know that you enjoyed your visit to our Viva Fortuna Beach by Wyndham.We are looking forward welcoming you back in a very near future! Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A traveller
The Staff is the best part
Posted Aug. 7, 2024 on HotelsThe property is very large and did not have enough towels and servers to handle the number of guests on the property without long wait times. The food is subpar and bland but the drinks were great and the bartenders were the saving grace. The bed was EXTREMELY uncomfortable, it felt like concrete with zero spring or bounce. The bathroom was waaay too small (opening the door bumped into the shower and the toilet). The room was overall very uncomfortable and linens were old. The staff were friendly and did their best to entertain the guests.
Comment from Hotel Management
Aug. 8, 2024 by Customer Care Viva Fortuna Beach By Wyndham, Hotel Management
Dear Anonymous,Thank you for sharing your comments with us on your recent vacations.We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities. We appreciate your good comments.We hope that you afford us the opportunity to serve you again at Viva Wyndham Resorts.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A traveller
Posted Aug. 6, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Customer Care Viva Fortuna Beach By Wyndham, Hotel Management
Dear sheryl,We appreciate the time you dedicated to write your remarks during your recent visit to our resort.We are sorry for the incident that you mentioned and has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us. We hope to have the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A traveller
Posted Jul. 31, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Viva Fortuna Beach by Wyndham, Hotel Management
Dear gaelle,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham
by A traveller
Posted Jul. 31, 2024 on Expedia
The rooms was not very clean, shower was very dirty floor sandy, grout black and gross. No hot water. Door not properly locked, huge opening under the door. All living insects could easily walk through.
